Dure O. - Customer service agent

Ethiopia

per hour

$800

per month

4.7(0 reviews)

Ethiopia

Member since June 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed72 WPM

📶 Connection47 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Dure

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Dure O.

Dure specializes in customer service agent work, backed by 7 years in the field. Dure handles Cold Fusion and Social Media Management, plus Customer Service and Customer Support. Book Dure for $5/hr - full-time monthly rate is $800.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Dure's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer service agent

Customer Service Agent with strong communication skills and a customer-first mindset, dedicated to resolving issues quickly and professionally. Experienced in handling inquiries by phone, email, and chat, while maintaining a calm and friendly tone in fast-paced environments.Skilled in problem-solving, active listening, and conflict resolution, with the ability to explain information clearly and build positive relationships with customers. Comfortable using CRM systems, documenting interactions accurately, and working independently or as part of a team to ensure customer satisfaction. Reliable, patient, and detail-oriented, with a commitment to delivering excellent service and supporting business goals through every customer interaction.

Hourly Rate

$800

Monthly (Est.)

Part-Time

Availability

7 years

Experience

Jobs Done

Skills & Expertise

Cold Fusion Social Media Management Customer Service Customer Support Data Entry Virtual Assistant Telemarketing Cold Calling Real Estate Virtual Assistant

Languages

EnglishFilipino

Industries Supported

Hire Dure for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for SaaS, VA for Retail

Client Reviews

🏛️

Ryan Collins - 1 year ago

Architecture Firm

Organized, punctual, and handles complex scheduling perfectly.

Frequently Asked Questions about Dure O.

Can I interview Dure before hiring?

Absolutely! You can request a video interview with Dure before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Dure work in?

Dure is based in Ethiopia and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Dure work full-time and weekends?

Yes, Dure is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Dure use?

Dure is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Dure start?

Dure can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Dure sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Dure to sign. This ensures your confidential business information stays protected.