Dona R. - Customer service (chat/call/email), Scheduling & Task coordination, administrative support

Philippines

per hour

$800

per month

4.8(0 reviews)

Philippines

Member since June 2026

Replies within a few days

💻Technical Readiness

⏱️ Response TimeReplies within a few days

⌨️ Typing Speed65 WPM

📶 Connection31 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Dona

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Dona R.

Dona specializes in customer service (chat/call/email), scheduling & task coordination, administrative support work, backed by 4 years in the field. Dona handles Customer Service and Chat Support, plus Email Support. Book Dona for $5/hr - full-time monthly rate is $800.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Dona's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer service (chat/call/email), Scheduling & Task coordination, administrative support

I have experience in customer service, cashiering, and administrative support, where I worked closely with customers and handled inquiries, scheduling, documentation, and daily operations. I assisted customers through phone, email, and chat while resolving concerns professionally and efficiently. I also worked as a secretary, managing bookings, schedules, and client communication.

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

4 years

Experience

Jobs Done

Skills & Expertise

Customer Service Chat Support Email Support

Languages

EnglishFilipino

Industries Supported

Hire Dona for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches

Client Reviews

🦷

Heather Roberts - 11 months ago

Dental Practice

Excellent at patient scheduling and follow-ups. Dona is wonderful!

Frequently Asked Questions about Dona R.

Can I interview Dona before hiring?

Absolutely! You can request a video interview with Dona before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Dona work in?

Dona is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Dona work full-time and weekends?

Yes, Dona is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Dona use?

Dona is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Dona start?

Dona can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Dona sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Dona to sign. This ensures your confidential business information stays protected.