Marion-Jane O.

    Marion-Jane O. - Customer service | Data Entry | Lead generation specialist | Customer support | Cold calling

    Nigeria

    $7

    per hour

    $1,120

    per month

    4.5(0 reviews)
    Nigeria

    Member since October 2026

    Replies within 6 hours

    💻Technical Readiness
    ⏱️ Response TimeReplies within 6 hours
    ⌨️ Typing Speed37 WPM
    📶 Connection64 Mbps
    ✅ Success Rate99%
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    1. 1
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    2. 2
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    About Marion-Jane O.

    Marion-Jane works as a dedicated customer service | data entry | lead generation specialist | customer support | cold calling with 3 years of professional experience. Marion-Jane focuses on Big Data Sales, Customer Service, Customer Support, Data Entry for clients worldwide. Available at $7 hourly ($1,120 monthly based on full-time hours).

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    Save 77% vs US Hiring

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    US Equivalent Salary

    $4,800/mo

    Marion-Jane's Rate

    $1,120/mo

    🎉You save $3,680/month = $44,160/year
    Profile Summary

    Customer service | Data Entry | Lead generation specialist | Customer support | Cold calling

    I have over two years of experience in customer service, customer support, and customer success roles. Most recently, I worked as a Customer Support Specialist for a Saas, where I assisted customers through live chat and email using tools like Intercom and Zendesk. I helped resolve customer issues, explained product features, and worked with my team to ensure customers received the support they needed. One of the things I learned from this experience is that good customer service goes beyond simply answering questions. It's about understanding what the customer is experiencing, taking ownership of their concern, and making sure they receive the right assistance. I also worked with other team members to escalate technical issues, communicate customer feedback, and help improve the overall customer experience. Through my approach to customer support, I maintained a customer satisfaction score of over 95%. Before that, I worked as a Travel Agent and Customer Success Specialist, where I communicated with international prospects, followed up with clients, maintained customer records, and helped guide potential customers through the sales process. I believe these experiences have prepared me to handle different types of customer interactions, whether I'm responding to a mail, assisting someone through live chat, updating customer information, or working with other departments to resolve a problem. I’m organized, patient, and a good communicator. I’m also comfortable learning new tools, working remotely, and handling challenging customer situations professionally.

    $7

    Hourly Rate

    $1,120

    Monthly (Est.)

    Full-Time

    Availability

    3 years

    Experience

    23

    Jobs Done

    Languages

    EnglishFilipino

    Industries Supported

    Hire Marion-Jane for: VA for B2B, VA for SaaS, VA for Real Estate, VA for E-commerce, VA for Retail

    Client Reviews

    💎
    Victoria Mitchell - 10 months ago

    Jewelry Brand

    Marion-Jane has an eye for detail that's perfect for our business.

    Frequently Asked Questions about Marion-Jane O.

    Can I interview Marion-Jane before hiring?
    Absolutely! You can request a video interview with Marion-Jane before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.
    What time zone does Marion-Jane work in?
    Marion-Jane is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.
    Can Marion-Jane work full-time and weekends?
    Yes, Marion-Jane is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.
    What tools does Marion-Jane use?
    Marion-Jane is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.
    What happens if I'm not satisfied?
    Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.
    How fast can Marion-Jane start?
    Marion-Jane can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.
    Does Marion-Jane sign an NDA?
    Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Marion-Jane to sign. This ensures your confidential business information stays protected.