Masawani A. - customer service | Health support | Executive VA

Nigeria

$10

per hour

$1,600

per month

4.4(0 reviews)

Nigeria

Member since October 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed82 WPM

📶 Connection82 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Masawani

1
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2
Request an interview
Meet in 15 minutes
3
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About Masawani A.

A Nigeria-based customer service | health support | executive va, Masawani combines 3 years of experience with a 4.4-star track record. Skilled in Customer Service and 3 other areas including Customer Support, Appointment Setting, Healthcare Insurance Verification. Hire Masawani at $10/hr or $1,600/mo for 160 hours.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Masawani's Rate

$1,600/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

customer service | Health support | Executive VA

Customer-focused professional with 3+ years of combined experience across remote customer service, healthcare operations, behavioral health claims, benefits support, and customer-facing operations. Experienced in handling complex customer inquiries, explaining coverage and eligibility, resolving account and enrollment issues, documenting interactions, and working with sensitive customer information. Strong ability to navigate multiple systems simultaneously, follow regulated processes, de-escalate difficult interactions, and deliver empathetic support in fully remote environments.

$10

Hourly Rate

$1,600

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Appointment Setting Healthcare Insurance Verification Healthcare Support

Languages

EnglishFilipino

Industries Supported

Hire Masawani for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Medical Practices, VA for Telehealth

Client Reviews

👩‍🔬

Stephanie Clark - 4 months ago

Health & Wellness

Masawani is thorough, detail-oriented, and incredibly responsive.

Frequently Asked Questions about Masawani A.

Can I interview Masawani before hiring?

Absolutely! You can request a video interview with Masawani before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Masawani work in?

Masawani is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Masawani work full-time and weekends?

Yes, Masawani is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Masawani use?

Masawani is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Masawani start?

Masawani can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Masawani sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Masawani to sign. This ensures your confidential business information stays protected.