Marjorie A. – Customer Service Representative and Technical Support

Q: Can I interview Marjorie before hiring?

Absolutely! You can request a video interview with Marjorie before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Marjorie work in?

Marjorie is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Marjorie work full-time and weekends?

Yes, Marjorie is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Marjorie use?

Marjorie is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Marjorie start?

Marjorie can typically start within 24-48 hours after you finalize the contract.

Q: Does Marjorie sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Marjorie to sign.

Philippines

$3.13

per hour

$501

per month

4.1(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed90 WPM

📶 Connection88 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Marjorie

1
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About Marjorie A.

A Philippines-based customer service representative and technical support, Marjorie combines 2 years of experience with a 4.1-star track record. Skilled in Amazon Web Services and 3 other areas including Customer Service, Phone Support, Technical Support. Hire Marjorie at $3.13/hr or $501/mo for 160 hours.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Marjorie's Rate

3.13

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service Representative and Technical Support

Dear Job Seeker, I've been a Customer Service Representative with over 2 and a half years of experience in telephone, email and chat customer service, including sales, tech support, and customer care. Familiar with major customer service software, conflict resolution, and possess a positive attitude. Aiming to use my proven skills to effectively fill the managerial role in your company. My skills; Amazon Customer Service Central, Microsoft Office Applications, Excellent Communication Skills both written and verbal. 40WPM Typist, Problem Solving and Team Leadership. Customer Service Experience; Handle 60+ calls daily, with duties including signing up new customers, retrieving customer data, presenting relevant product information, and canceling services. Received an average of 85% customer satisfaction rating to date, 15% higher than the company average. Suggested a new tactic to persuade canceling customers to stay with the company, resulting in a 5% decrease in cancellations. Memorized entire line of company products & services, including prices and special discounts. Provided basic technical support for clients on a wide range of company products, resolving issues at a 90% rate. Remained courteous and calm, even during moments of customer dissatisfaction.

$3.13

Hourly Rate

$501

Monthly (Est.)

Full-Time

Availability

2 years

Experience

Jobs Done

Skills & Expertise

Amazon Web Services Customer Service Phone Support Technical Support Customer Experience Chat Support

Languages

EnglishFilipino

Industries Supported

Hire Marjorie for: VA for Amazon FBA, VA for E-commerce, VA for SaaS, VA for Retail

Client Reviews

🐕

Samantha Adams• 9 months ago

Pet Services

Marjorie is organized, proactive, and incredibly helpful!

Portfolio

Frequently Asked Questions about Marjorie A.

Can I interview Marjorie before hiring?

Absolutely! You can request a video interview with Marjorie before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Marjorie work in?

Marjorie is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Marjorie work full-time and weekends?

Yes, Marjorie is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Marjorie use?

Marjorie is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Marjorie start?

Marjorie can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Marjorie sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Marjorie to sign. This ensures your confidential business information stays protected.