Arvin P. - Customer Service Representative | Chat & Email Support

Philippines

$10

per hour

$1,600

per month

4.8(0 reviews)

Philippines

Member since July 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed45 WPM

📶 Connection77 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Arvin

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About Arvin P.

Arvin works as a dedicated customer service representative | chat & email support with 10+ years of professional experience. Arvin focuses on Shopify, Call Center, Customer Service, Live Chat Operator for clients worldwide. Available at $10 hourly ($1,600 monthly based on full-time hours).

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Arvin's Rate

$1,600/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service Representative | Chat & Email Support

With over four years of experience as part of an Escalation Team for a retail account in the BPO industry, I have developed strong expertise in handling complex customer concerns through chat, email, and inbound calls. My role required excellent communication, problem-solving, and conflict resolution skills, allowing me to deliver professional and customer-focused support while meeting company performance standards. Throughout my experience, I have successfully managed escalated cases by investigating issues, providing accurate resolutions, and ensuring customer satisfaction. I am skilled at multitasking, adapting to fast-paced environments, and maintaining empathy and professionalism even in challenging situations. My background has strengthened my ability to work independently, collaborate with cross-functional teams, and consistently achieve quality and productivity goals. What I can offer to your business is a commitment to delivering exceptional customer service, resolving customer concerns efficiently, and creating positive customer experiences that build trust and loyalty. I bring strong attention to detail, excellent written and verbal communication skills, and the ability to remain calm under pressure. I am a quick learner who adapts easily to new tools, systems, and processes, making me a valuable addition to any customer support or client service team. I am confident that my experience in handling high-level customer concerns across multiple communication channels, combined with my dedication to providing outstanding service, will enable me to contribute positively to your organization and help achieve your customer satisfaction goals.

$10

Hourly Rate

$1,600

Monthly (Est.)

Full-Time

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

Shopify Call Center Customer Service Live Chat Operator Call Handling Chat Support Email Support Escalations Desk

Languages

EnglishFilipino

Industries Supported

Hire Arvin for: VA for Shopify Stores, VA for E-commerce, VA for Dropshipping, VA for SaaS, VA for Retail

Client Reviews

🛡️

Patrick Green - 9 months ago

Insurance Agency

Handles sensitive data with care and professionalism. Excellent!

Frequently Asked Questions about Arvin P.

Can I interview Arvin before hiring?

Absolutely! You can request a video interview with Arvin before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Arvin work in?

Arvin is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Arvin work full-time and weekends?

Yes, Arvin is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Arvin use?

Arvin is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Arvin start?

Arvin can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Arvin sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Arvin to sign. This ensures your confidential business information stays protected.