Mara J. - Customer Service Representative | E-commerce & Order Processing

Philippines

per hour

$640

per month

4.4(0 reviews)

Philippines

Member since April 2026

Replies within a few days

💻Technical Readiness

⏱️ Response TimeReplies within a few days

⌨️ Typing Speed30 WPM

📶 Connection81 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Mara

1
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Mara J.

With 1 years of hands-on experience, Mara brings proven expertise as a customer service representative | e-commerce & order processing. Core competencies include Shopify, Customer Service, Email Handling, Virtual Assistant. Rates: $4/hour or $640/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Mara's Rate

$640/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service Representative | E-commerce & Order Processing

Hi, my name is Mara, and I have experience in customer service, particularly handling Amazon. In my previous role, I assisted customers with order tracking, delivery concerns, and resolving issues efficiently while maintaining a positive customer experience. I have strong communication and problem-solving skills, and I’m comfortable handling emails, chats, and customer inquiries. As an aspiring Virtual Assistant, I can offer reliable support in customer service, order management, and administrative tasks. I am committed to providing fast, accurate, and professional service to help improve customer satisfaction and support your business operations. I’m also eager to learn new tools and adapt quickly to your systems.

Hourly Rate

$640

Monthly (Est.)

Full-Time

Availability

1 years

Experience

Jobs Done

Skills & Expertise

Shopify Customer Service Email Handling Virtual Assistant Amazon

Languages

EnglishFilipino

Industries Supported

Hire Mara for: VA for Shopify Stores, VA for E-commerce, VA for Dropshipping, VA for SaaS, VA for Retail

Client Reviews

👨‍💻

Kevin Anderson - 4 months ago

Digital Marketing

Best hire we've made this year. Quality work every single time.

Portfolio

Frequently Asked Questions about Mara J.

Can I interview Mara before hiring?

Absolutely! You can request a video interview with Mara before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Mara work in?

Mara is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Mara work full-time and weekends?

Yes, Mara is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Mara use?

Mara is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Mara start?

Mara can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Mara sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Mara to sign. This ensures your confidential business information stays protected.