Jhake S. - Customer Service Representative | Email and Calendar management.

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Customer Service Representative | Email and Calendar management.

I am Jhake E. Salapang, 25 years old, from General Santos City, Philippines. I worked as a Customer Representative in a telco account (COMCAST) for one in a half year. I assisted customers with billing concerns, sales inquiries, and technical support needs, while ensuring clear and accurate solutions. I also worked as a cold caller, reaching out potential prospect to sell products and services, building connection with the customer, contributing to weekly quotas. I also gained teaching experience as a Home-Based ESL Teacher for six months, where I helped students develop their learning skills through structured lessons and supportive guidance. I have a strong focus on excellence. I am known for good work ethics, professionalism, and a trustworthy character. I take responsibility for my tasks, maintain confidentiality, and perform with care and accuracy especially when handling sensitive information. I also communicate effectively with clients and students, and I listen attentively to understand needs before providing the right support. I work well in fast-paced environments, manage my time properly, and remain calm when handling multiple concerns. My goal is to provide quality service and continue improving through responsible work and teamwork.

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Hire Jhake for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare