David C. - Customer Service Representative

Kenya

per hour

$640

per month

4.5(0 reviews)

Kenya

Member since August 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed90 WPM

📶 Connection100 Mbps

✅ Success Rate97%

Meet David

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Hourly Rate ($)

Hours per Week

How to Hire David

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About David C.

With 3 years of hands-on experience, David brings proven expertise as a customer service representative. Core competencies include Social Media Management, Communications, Graphic Design, Email Handling. Rates: $4/hour or $640/month for dedicated support.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

David's Rate

$640/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service Representative

Customer Service Representative with 3+ years of combined customer-facing, healthcare, hospitality, and remote administrative experience, supporting customers through phone, email, live interactions, and digital communication channels. Experienced in handling enquiries, billing concerns, complaints, follow-ups, scheduling, documentation, and service escalations while maintaining confidentiality and accuracy. Strong ability to manage multiple customer requests, take ownership of cases through resolution, coordinate with internal teams, and deliver clear information within required timelines. Comfortable working with CRM, ticketing, office, and communication platforms including Zendesk, Freshdesk, Salesforce, Intercom, Google Workspace, Microsoft Teams, Slack, Zoom, Twilio, and Hotel Plus.

Hourly Rate

$640

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Social Media Management Communications Graphic Design Email Handling Social Media Marketing Call Handling Chat Support Communication Management

Languages

EnglishFilipino

Industries Supported

Hire David for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for SaaS, VA for Consultants

Client Reviews

👨‍⚕️

Daniel Harris - 5 months ago

Finance Solutions

Accurate, timely, and professional. Everything you want in a VA.

Frequently Asked Questions about David C.

Can I interview David before hiring?

Absolutely! You can request a video interview with David before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does David work in?

David is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can David work full-time and weekends?

Yes, David is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does David use?

David is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can David start?

David can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does David sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to David to sign. This ensures your confidential business information stays protected.