FAITH M. - Customer Service Representative

Kenya

$10

per hour

$1,600

per month

4.9(0 reviews)

Kenya

Member since December 2025

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed72 WPM

📶 Connection64 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire FAITH

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About FAITH M.

With 5 years of hands-on experience, FAITH brings proven expertise as a customer service representative. Core competencies include Customer Service, Data Entry, Customer Retention, Calendar Management. Rates: $10/hour or $1,600/month for dedicated support.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

FAITH's Rate

$1,600/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service Representative

Detail-oriented Virtual Assistant with over 5 years of experience in customer service, customer support, and administrative operations. Currently serving as a Senior Virtual Assistant and Customer Operations Executive at SunKing, a solar company operating across multiple countries, managing customer inquiries, email handling, CRM management, and multi-channel communication for an international client base. Background also includes sales, customer service, and marketing experience at Harvester Hardware and Lithe Chemists. Skilled in Google Workspace, CRM tools, email and calendar management, and remote collaboration tools (Slack, Zoom, Trello/Asana). Proven ability to follow SOPs, manage multiple priorities independently, and maintain clear, professional communication. Holds a degree in Business and Economics. Reliable, proactive, and committed to delivering high-quality support in fast-paced remote environments.

$10

Hourly Rate

$1,600

Monthly (Est.)

Full-Time

Availability

5 years

Experience

Jobs Done

Skills & Expertise

Customer Service Data Entry Customer Retention Calendar Management Microsoft Excel Management Skills Google Workspace Customer Service Support Email Communication Email Management

Languages

EnglishFilipino

Industries Supported

Hire FAITH for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

👩‍🎨

Kimberly Lewis - 6 months ago

Interior Design

FAITH brings creativity and precision to every project.

Frequently Asked Questions about FAITH M.

Can I interview FAITH before hiring?

Absolutely! You can request a video interview with FAITH before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does FAITH work in?

FAITH is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can FAITH work full-time and weekends?

Yes, FAITH is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does FAITH use?

FAITH is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can FAITH start?

FAITH can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does FAITH sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to FAITH to sign. This ensures your confidential business information stays protected.