Akpama d. - Customer service representative

Nigeria

$8.60

per hour

$1,376

per month

4.4(0 reviews)

Nigeria

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed72 WPM

📶 Connection74 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Akpama

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Akpama d.

Akpama specializes in customer service representative work, backed by 3 years in the field. Akpama handles Customer Service and Virtual Assistant. Book Akpama for $8.6/hr - full-time monthly rate is $1,376.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Akpama's Rate

$1,376/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer service representative

Customer Care Representative with experience handling customer inquiries, resolving complaints, providing product and service information, and ensuring customer satisfaction. I communicate professionally and empathetically, remain calm under pressure, and pay close attention to detail. I am comfortable with phone, chat, and digital customer support and can adapt quickly to new tools and processes. My goal is to provide reliable support while creating a positive experience for every customer.

$8.60

Hourly Rate

$1,376

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Customer Service Virtual Assistant

Languages

EnglishFilipino

Industries Supported

Hire Akpama for: VA for SaaS, VA for E-commerce, VA for Retail

Client Reviews

🎵

Brandon Perez - 11 months ago

Music Production

Creative and organized. Keeps our projects running smoothly.

Frequently Asked Questions about Akpama d.

Can I interview Akpama before hiring?

Absolutely! You can request a video interview with Akpama before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Akpama work in?

Akpama is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Akpama work full-time and weekends?

Yes, Akpama is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Akpama use?

Akpama is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Akpama start?

Akpama can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Akpama sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Akpama to sign. This ensures your confidential business information stays protected.