Catherine O. - Customer service representative

Nigeria

per hour

$640

per month

4.7(0 reviews)

Nigeria

Member since June 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed69 WPM

📶 Connection42 Mbps

✅ Success Rate99%

Meet Catherine

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Hourly Rate ($)

Hours per Week

How to Hire Catherine

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Catherine O.

Catherine works as a dedicated customer service representative with 6 years of professional experience. Catherine focuses on Customer Service, Customer Support, Data Entry, Virtual Assistant for clients worldwide. Available at $4 hourly ($640 monthly based on full-time hours).

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Catherine's Rate

$640/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer service representative

I have over 7 years of customer service experience across voice, email, and chat channels. At Sycath Limited, I led a 30+ person remote support team, handling escalations and ensuring quality across all interactions. At KNCV Foundation, I managed inbound inquiries, coordinated scheduling, and maintained CRM records with 100% documentation accuracy. I’m comfortable with high call volumes, difficult conversations, and resolving issues efficiently — consistently achieving a 90%+ first-contact resolution rate.

Hourly Rate

$640

Monthly (Est.)

Full-Time

Availability

6 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Data Entry Virtual Assistant Combinatorial Problem Solving Administrative Support Scheduling and Calendar Management

Languages

EnglishFilipino

Industries Supported

Hire Catherine for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

📷

Megan King - 8 months ago

Photography Studio

Catherine keeps our schedules organized and clients happy. Amazing!

Frequently Asked Questions about Catherine O.

Can I interview Catherine before hiring?

Absolutely! You can request a video interview with Catherine before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Catherine work in?

Catherine is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Catherine work full-time and weekends?

Yes, Catherine is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Catherine use?

Catherine is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Catherine start?

Catherine can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Catherine sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Catherine to sign. This ensures your confidential business information stays protected.