Lester B. - Customer Service Representative

Philippines

per hour

$800

per month

4.5(0 reviews)

Philippines

Member since September 2024

Replies within a few days

💻Technical Readiness

⏱️ Response TimeReplies within a few days

⌨️ Typing Speed53 WPM

📶 Connection98 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Lester

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About Lester B.

Lester works as a dedicated customer service representative with 6 years of professional experience. Lester focuses on Troubleshooting, Customer Service, Technical Support, Time Management for clients worldwide. Available at $5 hourly ($800 monthly based on full-time hours).

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Lester's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service Representative

Hi! I'm Lester and I bring over 5 years of experience as executive assistant or virtual assistant servicing a US client and over 4 years in the BPO industry/Call center as Customer Service, Technical Support and even as Supervisor. As an executive assistant for over 5 years I handle lead generation, doing blast text, email management, administrative task, and cold calling to our potential new customers. I've become a go-to for clients who need a blend of support, strategy, and proactive problem-solving. And one thing I enjoyed most is that, I get to interact with people which really really something that's enjoying and exciting for me. And this is where I developed a reputation for my adaptability and dedication to client satisfaction. CRM | SOFTWARE EXPERIENCE SALESFORCE ZENDESK HUBSTAFF RINGCENTRAL SLACK LIVECHAT FIVE9 VERINT AVAYA DIALPAD GMAIL / OUTLOOK FACEBOOK, INSTAGRAM, TWITTER, LINKEDIN, REDDIT GOOGLE WORKSPACE TOOLS

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

6 years

Experience

Jobs Done

Skills & Expertise

Troubleshooting Customer Service Technical Support Time Management Virtual Assistant Email Marketing Live Chat Operator Cold Calling Administrative Support Email Technical Support

Languages

EnglishFilipino

Industries Supported

Hire Lester for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches

Client Reviews

👩‍⚖️

Michelle Jackson - 5 months ago

Legal Services

Lester handles complex tasks with ease. Truly impressed!

Portfolio

Frequently Asked Questions about Lester B.

Can I interview Lester before hiring?

Absolutely! You can request a video interview with Lester before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Lester work in?

Lester is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Lester work full-time and weekends?

Yes, Lester is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Lester use?

Lester is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Lester start?

Lester can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Lester sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Lester to sign. This ensures your confidential business information stays protected.