Novem T. - Customer Service Representative

Philippines

per hour

$640

per month

4.7(0 reviews)

Philippines

Member since June 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed76 WPM

📶 Connection49 Mbps

✅ Success Rate99%

Meet Novem

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Hourly Rate ($)

Hours per Week

How to Hire Novem

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Novem T.

Novem works as a dedicated customer service representative with 5 years of professional experience. Novem focuses on Customer Service, Data Entry, Virtual Assistant for clients worldwide. Available at $4 hourly ($640 monthly based on full-time hours).

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Novem's Rate

$640/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service Representative

Customer Service Professional with 5 years of experience supporting customers in fast-paced e-commerce environments through phone, chat, and email. Experienced in handling complex refund investigations, order management, policy compliance reviews, and escalated customer concerns while maintaining high customer satisfaction. Selected to mentor new hires before production endorsement, helping them develop product knowledge and customer service skills. Familiar with CRM and workforce management tools such as Salesforce and Hubstaff, as well as Google Workspace and AI tools like ChatGPT. Recognized for strong problem-solving abilities, attention to detail, and delivering accurate, customer-focused solutions while consistently meeting quality and performance expectations.

Hourly Rate

$640

Monthly (Est.)

Full-Time

Availability

5 years

Experience

Jobs Done

Skills & Expertise

Customer Service Data Entry Virtual Assistant

Languages

EnglishFilipino

Industries Supported

Hire Novem for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

✨

Danielle Phillips - 1 year ago

Skincare Brand

Novem's social media management has boosted our engagement 300%!

Frequently Asked Questions about Novem T.

Can I interview Novem before hiring?

Absolutely! You can request a video interview with Novem before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Novem work in?

Novem is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Novem work full-time and weekends?

Yes, Novem is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Novem use?

Novem is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Novem start?

Novem can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Novem sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Novem to sign. This ensures your confidential business information stays protected.