Shadrach O. - Customer Service Specialist | Customer Support & Client Relations

Nigeria

per hour

$1,280

per month

4.7(0 reviews)

Nigeria

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed41 WPM

📶 Connection46 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Shadrach

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Shadrach O.

With 5 years of hands-on experience, Shadrach brings proven expertise as a customer service specialist | customer support & client relations. Core competencies include Customer Service, Customer Support, Time Management, Virtual Assistant. Rates: $8/hour or $1,280/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Shadrach's Rate

$1,280/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service Specialist | Customer Support & Client Relations

I’m a customer-focused professional who enjoys helping people and making sure they have a good experience. I’m a good communicator, patient when handling questions or concerns, and I take time to understand a problem before looking for the right solution. Through my experience working with customers and managing an online business, I’ve learned how important it is to respond quickly, communicate clearly, and follow through. I’m also comfortable learning new tools and working independently, and I always try to treat customers with respect and understanding.

Hourly Rate

$1,280

Monthly (Est.)

Full-Time

Availability

5 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Time Management Virtual Assistant Customer Experience

Languages

EnglishFilipino

Industries Supported

Hire Shadrach for: VA for SaaS, VA for E-commerce, VA for Retail

Client Reviews

💃

Ashley Martin - 6 months ago

Event Planning

Our events run smoother thanks to Shadrach's organizational skills.

Frequently Asked Questions about Shadrach O.

Can I interview Shadrach before hiring?

Absolutely! You can request a video interview with Shadrach before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Shadrach work in?

Shadrach is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Shadrach work full-time and weekends?

Yes, Shadrach is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Shadrach use?

Shadrach is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Shadrach start?

Shadrach can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Shadrach sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Shadrach to sign. This ensures your confidential business information stays protected.