Vanessa A. - Customer Service Specialist | Mortgage Financial Services |Tech Support | Sales & Client Relations

Philippines

per hour

$640

per month

4.8(0 reviews)

Philippines

Member since June 2026

Replies within a few days

💻Technical Readiness

⏱️ Response TimeReplies within a few days

⌨️ Typing Speed65 WPM

📶 Connection66 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Vanessa

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Vanessa A.

Vanessa specializes in customer service specialist | mortgage financial services |tech support | sales & client relations work, backed by 7 years in the field. Vanessa handles Web Hosting and Communications, plus Customer Service and Technical Support. Book Vanessa for $4/hr - full-time monthly rate is $640.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Vanessa's Rate

$640/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service Specialist | Mortgage Financial Services |Tech Support | Sales & Client Relations

Experienced customer service professional with over 7+ years in the BPO industry, specializing in financial services, technical support, and customer relations. Proven ability to handle multi-channel support including voice, chat, email, and SMS, delivering efficient and customer-focused solutions. Skilled in managing complex inquiries related to mortgage services, billing, travel support, pet industry and insurance claims, with a strong understanding of account management, escrow processes, and payment resolutions. Demonstrated experience in sales and upselling, contributing to revenue growth while maintaining high customer satisfaction.

Hourly Rate

$640

Monthly (Est.)

Full-Time

Availability

7 years

Experience

Jobs Done

Skills & Expertise

Web Hosting Communications Customer Service Technical Support Finance Administrative Support Travel Management CRM Management Banking Transactions

Languages

EnglishFilipino

Industries Supported

Hire Vanessa for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Law Firms, VA for Healthcare

Client Reviews

🚚

Timothy Young - 7 months ago

Logistics Co

Great work and communication. Delivers consistently good results.

Frequently Asked Questions about Vanessa A.

Can I interview Vanessa before hiring?

Absolutely! You can request a video interview with Vanessa before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Vanessa work in?

Vanessa is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Vanessa work full-time and weekends?

Yes, Vanessa is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Vanessa use?

Vanessa is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Vanessa start?

Vanessa can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Vanessa sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Vanessa to sign. This ensures your confidential business information stays protected.