Brian M. - Customer Service Specialist

Kenya

$5.6

per hour

$896

per month

4.8(0 reviews)

Kenya

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed84 WPM

📶 Connection54 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Brian

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About Brian M.

Brian specializes in customer service specialist work, backed by 5 years in the field. Brian handles Big Data Sales and Customer Service, plus Data Entry and Email Handling. Book Brian for $5.6/hr - full-time monthly rate is $896.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Brian's Rate

$896/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service Specialist

As a Customer Service Specialist, I bring strong communication, problem-solving, and customer relationship skills. I have experience handling customer inquiries, resolving issues, managing calls and messages, documenting information accurately, and providing professional support. I can help clients by responding quickly and professionally, understanding their needs, resolving concerns effectively, and ensuring they have a positive experience. I am comfortable handling high-volume customer interactions, working with different systems, following procedures, and maintaining confidentiality. My goal is not only to solve customer problems but also to build trust, improve customer satisfaction, and represent the company professionally in every interaction. I am reliable, adaptable, detail-oriented, and committed to delivering excellent service while contributing to the success of the organization.

$5.6

Hourly Rate

$896

Monthly (Est.)

Full-Time

Availability

5 years

Experience

Jobs Done

Skills & Expertise

Big Data Sales Customer Service Data Entry Email Handling Virtual Assistant Sales Account Management Sales Management Marketing Communications Accounting Software Sales Analyst

Languages

EnglishFilipino

Industries Supported

Hire Brian for: VA for B2B, VA for SaaS, VA for Real Estate, VA for E-commerce, VA for Retail

Client Reviews

🚚

Timothy Young - 7 months ago

Logistics Co

Great work and communication. Delivers consistently good results.

Frequently Asked Questions about Brian M.

Can I interview Brian before hiring?

Absolutely! You can request a video interview with Brian before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Brian work in?

Brian is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Brian work full-time and weekends?

Yes, Brian is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Brian use?

Brian is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Brian start?

Brian can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Brian sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Brian to sign. This ensures your confidential business information stays protected.