Janet O. - Customer service specialist

Kenya

$10.60

per hour

$1,696

per month

4.7(0 reviews)

Kenya

Member since August 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed85 WPM

📶 Connection75 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Janet

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Janet O.

With 4 years of hands-on experience, Janet brings proven expertise as a customer service specialist. Core competencies include Communications, Customer Service, Customer Support, Order Processing. Rates: $10.6/hour or $1,696/month for dedicated support.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Janet's Rate

$1,696/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer service specialist

Dedicated and customer-focused Customer Service Specialist with strong communication, problem-solving and interpersonal skills. Experienced in handling customer inquiries, resolving complaints, providing accurate information and ensuring a positive customer experience. Able to work effectively in fast-paced environments, manage multiple tasks and build strong relationships with customers. Reliable, professional and committed to delivering high-quality service while meeting organizational goals.

$10.60

Hourly Rate

$1,696

Monthly (Est.)

Full-Time

Availability

4 years

Experience

Jobs Done

Skills & Expertise

Communications Customer Service Customer Support Order Processing Time Management Complaint Management Microsoft Office 365 Cold Calling B2B Marketing Lead Generation

Languages

EnglishFilipino

Industries Supported

Hire Janet for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Agencies, VA for Startups

Client Reviews

📷

Megan King - 8 months ago

Photography Studio

Janet keeps our schedules organized and clients happy. Amazing!

Frequently Asked Questions about Janet O.

Can I interview Janet before hiring?

Absolutely! You can request a video interview with Janet before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Janet work in?

Janet is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Janet work full-time and weekends?

Yes, Janet is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Janet use?

Janet is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Janet start?

Janet can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Janet sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Janet to sign. This ensures your confidential business information stays protected.