Edamae M. - Customer Service Specialist

Philippines

per hour

$960

per month

4.7(0 reviews)

Philippines

Member since March 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed46 WPM

📶 Connection40 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Edamae

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Edamae M.

With 7 years of hands-on experience, Edamae brings proven expertise as a customer service specialist. Core competencies include Customer Service, Customer Support, Technical Support, Customer Experience. Rates: $6/hour or $960/month for dedicated support.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Edamae's Rate

$960/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service Specialist

Customer Service Specialist with 7+ years of experience supporting U.S. customers in high-volume telecommunications, with additional face-to-face customer service and sales experience. Skilled in inbound and outbound calls, billing and account management, technical troubleshooting, complaint resolution, customer follow-up, and sales support. Known for calm communication, adaptability, and delivering professional customer experiences.

Hourly Rate

$960

Monthly (Est.)

Full-Time

Availability

7 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Technical Support Customer Experience Administrative Support Healthcare Insurance Verification Sales and Upselling Inbound Sales Claims Processing Outbound Caller

Languages

EnglishFilipino

Industries Supported

Hire Edamae for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Law Firms, VA for Medical Practices

Client Reviews

🧔

Christopher Davis - 3 months ago

SaaS Startup

Top-tier virtual assistant. Reliable, smart, and takes initiative.

Frequently Asked Questions about Edamae M.

Can I interview Edamae before hiring?

Absolutely! You can request a video interview with Edamae before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Edamae work in?

Edamae is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Edamae work full-time and weekends?

Yes, Edamae is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Edamae use?

Edamae is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Edamae start?

Edamae can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Edamae sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Edamae to sign. This ensures your confidential business information stays protected.