Cheyne C. - Customer Service /Technical Support | Executive & Virtual Assistant/Lead Generation | Telemarketer

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Customer Service /Technical Support | Executive & Virtual Assistant/Lead Generation | Telemarketer

I am a highly versatile and experienced professional with over 10 years of success in Project Management, Sales, Customer Service Support, and Executive Virtual Assistance. Throughout my career, I have consistently demonstrated excellence in managing teams, generating leads, supporting clients, and optimizing processes across industries like tech, real estate, and e-commerce. In my most recent role at Capital Gurus, I served as a Sales Representative and Lead Generation Specialist, where I played a critical role in building the sales pipeline by identifying, qualifying, and nurturing potential customers. I managed CRM tools like HubSpot, tracked lead status, and ensured efficient hand-offs to the sales team while maintaining excellent client communication. Prior to that, I worked as an Operations and Customer Service Manager at ILF Mobile Corp, where I led a team of talented agents, provided phone and email support, managed inbound and outbound communications, created email marketing campaigns, and handled minimal billing and troubleshooting. I was later promoted to Operations Manager, where I was responsible for maintaining performance standards, coaching team members, and driving operational success. I am highly skilled with CRM systems such as GoHighLevel, HubSpot, Zoho, Salesforce, ZenDesk, and Magento, and I am also proficient with tools like Slack, ClickFunnels, WordPress, Asana, Google Suite, Canva, and Microsoft 365. My background includes social media marketing, lead generation, telemarketing, data management, customer support (phone, email, chat), and virtual administration. Key Strengths: Strong communication skills (both verbal and written) Quick learner with a solution-oriented mindset Highly organized, detail-oriented, and able to multitask effectively Skilled in customer retention and problem-solving Experienced in remote work and time-sensitive project management I operate from a fully equipped home office with a fast, stable fiber internet connection (100–200 Mbps), dual devices (PC and M1 MacBook Air), and a professional USB headset (Plantronics). I am ready to start immediately, whether part-time or full-time, and I can adapt to flexible shifts and schedules as needed. With my extensive background in both customer service and sales operations, I am confident in my ability to make a valuable contribution to any team focused on delivering excellence and achieving business growth. I would appreciate the opportunity to meet you for an interview through a ZOOM meeting, Skype, Google meeting, or other channels of communication. Here is the link to my Workstation, Internet Speedtest and Personality Test: https://encr.pw/CheyneCasino Sample voice recording: [hidden]/18nw8dS6wjDl You can contact me through Skype: Skype [hidden]: [hidden]pe Looking forward to hearing from you soon. Best Regards, Cheyne Casino

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Hire Cheyne for: VA for Agencies, VA for Startups, VA for E-commerce, VA for SaaS, VA for Retail