Monica G. - Customer Service VA | Executive VA

Kenya

per hour

$1,120

per month

4.3(0 reviews)

Kenya

Member since May 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed76 WPM

📶 Connection74 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Monica

1
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2
Request an interview
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3
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Weekly billing, cancel anytime

About Monica G.

A Kenya-based customer service va | executive va, Monica combines 2 years of experience with a 4.3-star track record. Skilled in Social Media Management and 3 other areas including Customer Service, Customer Support, Data Entry. Hire Monica at $7/hr or $1,120/mo for 160 hours.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Monica's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service VA | Executive VA

Hi, I'm Monica, an Executive Virtual Assistant and Customer Service VA based in Nairobi, Kenya, with one year of experience helping businesses run smoother, respond faster, and show up better for their clients. I started my VA journey supporting a busy company with everything from inbox management and customer communications to calendar coordination and process documentation. What I discovered is that I genuinely love this work, the organization, the problem-solving, and the satisfaction of knowing an executive's day ran well because of what I took off their plate. Tools I work with: Google Workspace · Microsoft Office · HubSpot · Zendesk · Slack · Asana · Notion · Trello · Zoom · ChatGPT · Gemini

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

2 years

Experience

Jobs Done

Skills & Expertise

Social Media Management Customer Service Customer Support Data Entry Virtual Assistant Internet Research Project Management

Languages

EnglishFilipino

Industries Supported

Hire Monica for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for SaaS, VA for Retail

Client Reviews

🧔

Christopher Davis - 3 months ago

SaaS Startup

Top-tier virtual assistant. Reliable, smart, and takes initiative.

Frequently Asked Questions about Monica G.

Can I interview Monica before hiring?

Absolutely! You can request a video interview with Monica before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Monica work in?

Monica is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Monica work full-time and weekends?

Yes, Monica is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Monica use?

Monica is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Monica start?

Monica can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Monica sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Monica to sign. This ensures your confidential business information stays protected.