Harold J. - Customer Service / Virtual Assistant

Philippines

per hour

$960

per month

5.0(0 reviews)

Philippines

Member since February 2021

Replies within a few days

💻Technical Readiness

⏱️ Response TimeReplies within a few days

⌨️ Typing Speed53 WPM

📶 Connection88 Mbps

✅ Success Rate97%

Meet Harold

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Hourly Rate ($)

Hours per Week

How to Hire Harold

1
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Harold J.

A Philippines-based customer service / virtual assistant , Harold combines 10+ years of experience with a 5.0-star track record. Skilled in Motion Graphics and 3 other areas including Customer Service, Customer Support, Data Entry. Hire Harold at $6/hr or $960/mo for 160 hours.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Harold's Rate

$960/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service / Virtual Assistant

I am a versatile customer service professional with experience in various industries. My background includes working as a blended Customer and Technical Support representative for a TELCO provider, where I assisted customers with Internet, phone, and TV services. I handled inquiries related to service setup, equipment issues, and billing concerns. Additionally, I managed an E-commerce program for a Shopping/Retail Mall, providing support for online shopping, billing, and payment inquiries. In the Real Estate field, I worked as a Property Management Assistant, handling calls from prospective buyers or renters, addressing maintenance issues, and assisting with billing problems and online payments. I also gained experience in inside sales calls and supporting brokers during their onboarding process. In the healthcare sector, I served as a Technical Support Specialist for a blood sugar measuring device provider, assisting patients with device issues, setup inquiries, and warranty replacements. Furthermore, I worked as an Appointment Setter and Virtual Assistant for a virtual clinic, managing outbound calls to schedule virtual appointments, following up on prescriptions and referrals, and performing administrative tasks. I also have experience as a Customer Service Representative for a pharmaceutical-grade E-cigarette company in Australia. I assisted customers with their inquiries, provided product information, and addressed concerns. Outside work, I am passionate about reading online fictional novels, manga, and manhuas. I enjoy the creative storytelling that allows readers to imagine vivid scenes. I also enjoy playing mobile games, particularly RPG, shooting, survival, and team-based games, and watching short clips on entertainment platforms like TikTok and YouTube.

Hourly Rate

$960

Monthly (Est.)

Full-Time

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

Motion Graphics Customer Service Customer Support Data Entry Phone Support Technical Support Virtual Assistant Health Medical Administrative Support

Languages

EnglishFilipino

Industries Supported

Hire Harold for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

💃

Ashley Martin - 6 months ago

Event Planning

Our events run smoother thanks to Harold's organizational skills.

Portfolio

Frequently Asked Questions about Harold J.

Can I interview Harold before hiring?

Absolutely! You can request a video interview with Harold before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Harold work in?

Harold is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Harold work full-time and weekends?

Yes, Harold is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Harold use?

Harold is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Harold start?

Harold can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Harold sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Harold to sign. This ensures your confidential business information stays protected.