Casty W. - customer service

Q: Can I interview Casty before hiring?

Absolutely! You can request a video interview with Casty before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Casty work in?

Casty is based in Kenya and can adjust their schedule to overlap with your business hours.

Q: Can Casty work full-time and weekends?

Yes, Casty is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Casty use?

Casty is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Casty start?

Casty can typically start within 24-48 hours after you finalize the contract.

Q: Does Casty sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Casty to sign.

Kenya

per hour

$1,120

per month

4.3(0 reviews)

Kenya

Last active: recently

💻Technical Readiness

⌨️ Typing Speed90 WPM

📶 Connection63 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate98%

Meet Casty

Hire Casty

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Hourly Rate ($)

Hours per Week

How to Hire Casty

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Casty W.

Looking for a reliable customer service? Casty has spent 6 years mastering this role. Day-to-day tasks span Communications, Product Descriptions, Data Entry, Email Handling. Start at $7 per hour, or $1,120 monthly for 40 hours/week.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Casty's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

customer service

I help respond to customer inquiries, meet perfomance targets and resolve customer compaints promptly. I am efficient using CRM tools such as ZENDESK, FRESHDESK and open to ekarning new tools.

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

6 years

Experience

Jobs Done

Skills & Expertise

Communications Product Descriptions Data Entry Email Handling Time Management Combinatorial Problem Solving Customer Experience PeopleSoft Live Chat Operator Interactive Voice Response

Languages

EnglishFilipino

Industries Supported

Hire Casty for: VA for Insurance, VA for Healthcare, VA for Finance, VA for SaaS, VA for Consultants

Client Reviews

👩‍🦱

Nicole Brown - 2 months ago

Beauty Boutique

Absolutely amazing! Casty handles everything with such professionalism.

Frequently Asked Questions about Casty W.

Can I interview Casty before hiring?

Absolutely! You can request a video interview with Casty before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Casty work in?

Casty is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Casty work full-time and weekends?

Yes, Casty is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Casty use?

Casty is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Casty start?

Casty can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Casty sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Casty to sign. This ensures your confidential business information stays protected.