Donna D. - Virtual Assistant | Customer Service Support | Administrative Support

Philippines

per hour

$1,120

per month

5.0(0 reviews)

Philippines

Member since May 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed72 WPM

📶 Connection37 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Donna

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2
Request an interview
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About Donna D.

Donna specializes in | customer service support | administrative support work, backed by 10+ years in the field. Donna handles Translation and Customer Service, plus Customer Support and Data Entry. Book Donna for $7/hr - full-time monthly rate is $1,120.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Donna's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant | Customer Service Support | Administrative Support

Businesses lose time and clients to missed follow-ups, inbox chaos, slow response times, and inconsistent workflows. I fix that. With 15+ years across virtual assistance, administrative operations, customer service, and outbound outreach, I keep businesses organized, responsive, and running efficiently — especially in fast-paced remote environments. My track record speaks directly to results: sustained 90% NPS across 1,600+ monthly interactions, inbox zero maintained on a 3,000+ shared mailbox, 100% compliance on credit bureau dispute investigations, and hands-on support for client onboarding and multi-channel lead generation. I bring deep experience in calendar management, CRM tracking, workflow coordination, documentation, and relationship-building — all focused on tightening turnaround times, preventing operational gaps, and making sure nothing falls through the cracks. If your business needs someone who takes ownership, communicates clearly, and keeps operations moving without constant oversight — I'm the person you're looking for.

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

Translation Customer Service Customer Support Data Entry Email Handling Time Management Virtual Assistant Project Scheduling Calendar Management Call Handling Appointment Setting Administrative Support Lead Generation Office Administration Scheduling and Calendar Management Credit Disputes

Languages

EnglishFilipino

Industries Supported

Hire Donna for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

💚

Rebecca Scott - 8 months ago

Non-Profit Org

Passionate and dedicated. Donna truly cares about our mission.

Portfolio

Frequently Asked Questions about Donna D.

Can I interview Donna before hiring?

Absolutely! You can request a video interview with Donna before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Donna work in?

Donna is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Donna work full-time and weekends?

Yes, Donna is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Donna use?

Donna is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Donna start?

Donna can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Donna sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Donna to sign. This ensures your confidential business information stays protected.