Francisco J. - customer service/Technical Support/Operations/Order Management

Philippines

per hour

$800

per month

4.8(0 reviews)

Philippines

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed54 WPM

📶 Connection97 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Francisco

1
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Francisco J.

Looking for a reliable customer service/technical support/operations/order management? Francisco has spent 10+ years mastering this role. Day-to-day tasks span Development Operations, Microsoft, Oracle Database, SAP. Start at $5 per hour, or $800 monthly for 40 hours/week.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Francisco's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

customer service/Technical Support/Operations/Order Management

PROFESSIONAL SUMMARY Customer-focused and detail-oriented professional with 20+ years of experience in customer service, order management, technical support, operations, logistics, and manufacturing environments. Strong background in customer communication, issue resolution, order coordination, documentation, inventory, shipping, and cross-functional problem solving. Experienced working with customers, vendors, engineers, technicians, and internal teams to resolve issues, provide accurate information, and meet operational requirements. Dependable, organized, analytical, and quick to learn technical products and systems. CORE SKILLS Customer Service & Support • Customer/Vendor Communication • Issue & Complaint Resolution • Order Management • Order Processing • Technical Support • Problem Solving • Shipping & Logistics • Inventory Coordination • Data Entry & Documentation • Status Follow-Up • Cross-Functional Coordination • KPI Reporting • Training & Coaching • Microsoft 365 • SAP • Oracle • MES • SharePoint

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

Development Operations Microsoft Oracle Database SAP Visual Foxpro Customer Service Customer Support Bill of Materials (BOM) Management Product Sourcing Operations Management

Languages

EnglishFilipino

Industries Supported

Hire Francisco for: VA for SaaS, VA for E-commerce, VA for Retail

Client Reviews

💎

Victoria Mitchell - 10 months ago

Jewelry Brand

Francisco has an eye for detail that's perfect for our business.

Frequently Asked Questions about Francisco J.

Can I interview Francisco before hiring?

Absolutely! You can request a video interview with Francisco before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Francisco work in?

Francisco is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Francisco work full-time and weekends?

Yes, Francisco is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Francisco use?

Francisco is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Francisco start?

Francisco can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Francisco sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Francisco to sign. This ensures your confidential business information stays protected.