Maria . - Customer success, customer support, Account management and Guided onboarding

Nigeria

$10

per hour

$1,600

per month

4.8(0 reviews)

Nigeria

Member since April 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed57 WPM

📶 Connection45 Mbps

✅ Success Rate98%

Meet Maria

Hire Maria

Make an offer.

Hourly Rate ($)

Hours per Week

How to Hire Maria

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Maria .

Looking for a reliable customer success, customer support, account management and guided onboarding ? Maria has spent 4 years mastering this role. Day-to-day tasks span Customer Service, Customer Support, Data Entry, Email Handling. Start at $10 per hour, or $1,600 monthly for 40 hours/week.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Maria's Rate

$1,600/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer success, customer support, Account management and Guided onboarding

If you're looking for a reliable customer service representative who treats your customers like real people not ticket numbers, you're in the right place. I'm a customer service representative who helps businesses keep customers happy, calm, and loyal through professional email support, live chat support, and inbound call handling. I understand that one poor customer experience can cost you your business, bad reviews, and loss of trust, and my job is to prevent that. As a customer service representative, I focus on: Resolving issues quickly and politely De-escalating angry or frustrated customers Communicating clearly and empathetically Protecting your brand's reputation I have hands-on experience using tools like Zendesk, Freshdesk, HubSpot, ClickUp, Cisco, and Slack, which allows me to jump into your workflow with minimal training. Whether it's handling support tickets, responding to live chat messages, or managing email queues, I work efficiently and stay organized. Many business owners struggle with: ❌Slow response times ❌Customers feeling ignored ❌Support agents who sound robotic That's where I come in. As a customer service representative, I bring a human touch to customer support while still being fast, structured, and results-driven. Why clients enjoy working with me: ✔️I communicate clearly and professionally ✔️I’m calm under pressure ✔️I follow instructions and brand tone ✔️I genuinely care about customer satisfaction If you need a customer service representative for remote customer support, live chat support, or email support, I'm ready to help your business deliver experience that keep your customers coming back

$10

Hourly Rate

$1,600

Monthly (Est.)

Full-Time

Availability

4 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Data Entry Email Handling Customer Retention Administrative Support Lead Generation

Languages

EnglishFilipino

Industries Supported

Hire Maria for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

👩‍🦱

Nicole Brown - 2 months ago

Beauty Boutique

Absolutely amazing! Maria handles everything with such professionalism.

Frequently Asked Questions about Maria .

Can I interview Maria before hiring?

Absolutely! You can request a video interview with Maria before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Maria work in?

Maria is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Maria work full-time and weekends?

Yes, Maria is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Maria use?

Maria is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Maria start?

Maria can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Maria sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Maria to sign. This ensures your confidential business information stays protected.