Raphael S. - Customer Suport

Brazil

per hour

$480

per month

4.4(0 reviews)

Brazil

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed55 WPM

📶 Connection46 Mbps

✅ Success Rate98%

Meet Raphael

Hire Raphael

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Hourly Rate ($)

Hours per Week

How to Hire Raphael

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Raphael S.

With 4 years of hands-on experience, Raphael brings proven expertise as a customer suport. Core competencies include Customer Support, Customer Experience, Customer Retention, English (US). Rates: $3/hour or $480/month for dedicated support.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Raphael's Rate

$480/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Suport

Customer support professional focused on empathy, active listening, and practical problem-solving. Experienced in resolving customer issues efficiently, escalating when needed, and building lasting trust — even in difficult situations. Advanced English for international support.

Hourly Rate

$480

Monthly (Est.)

Full-Time

Availability

4 years

Experience

Jobs Done

Skills & Expertise

Customer Support Customer Experience Customer Retention English (US)Portuguese (Brazil)Spanish Customer Service Support Guest Relation Specialist Airbnb Virtual Assistant

Languages

EnglishFilipino

Industries Supported

Hire Raphael for: VA for SaaS, VA for E-commerce, VA for Retail

Client Reviews

📚

Jennifer Hall - 7 months ago

Publishing House

Excellent writing and editing skills. Raphael is a true professional.

Frequently Asked Questions about Raphael S.

Can I interview Raphael before hiring?

Absolutely! You can request a video interview with Raphael before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Raphael work in?

Raphael is based in Brazil and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Raphael work full-time and weekends?

Yes, Raphael is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Raphael use?

Raphael is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Raphael start?

Raphael can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Raphael sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Raphael to sign. This ensures your confidential business information stays protected.