Ma C. - Customer Support Advisor

Philippines

$6.60

per hour

$1,056

per month

4.4(0 reviews)

Philippines

Member since August 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed43 WPM

📶 Connection78 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Ma

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Ma C.

With 7 years of hands-on experience, Ma brings proven expertise as a customer support advisor. Core competencies include Customer Support, Phone Support, Customer Retention, Chat Support. Rates: $6.6/hour or $1,056/month for dedicated support.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Ma's Rate

$1,056/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support Advisor

I worked with International clients for 7 years helping them with email, live chat and phone support providing a top quality customer satisfaction.

$6.60

Hourly Rate

$1,056

Monthly (Est.)

Full-Time

Availability

7 years

Experience

Jobs Done

Skills & Expertise

Customer Support Phone Support Customer Retention Chat Support Email Support Billing Specialist CRM Management Quality Analyst Coaching and Mentoring Scheduling

Languages

EnglishFilipino

Industries Supported

Hire Ma for: VA for SaaS, VA for Consultants, VA for Business Coaches, VA for Sales Teams, VA for Real Estate

Client Reviews

👨‍🍳

Jason Wright - 8 months ago

Restaurant Group

Reliable, efficient, and always positive. A pleasure to work with.

Frequently Asked Questions about Ma C.

Can I interview Ma before hiring?

Absolutely! You can request a video interview with Ma before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Ma work in?

Ma is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Ma work full-time and weekends?

Yes, Ma is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Ma use?

Ma is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Ma start?

Ma can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Ma sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Ma to sign. This ensures your confidential business information stays protected.