Asunta W. - Customer Support & Client Relations Specialist | Remote Admin Support/ Virtual Assistant

Kenya

$5.5

per hour

$880

per month

4.8(0 reviews)

Kenya

Member since October 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed56 WPM

📶 Connection60 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Asunta

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About Asunta W.

Looking for a reliable customer support & client relations specialist | remote admin support/ virtual assistant? Asunta has spent 6 years mastering this role. Day-to-day tasks span Data Visualization, Digital Marketing, Report Writing, Customer Service. Start at $5.5 per hour, or $880 monthly for 40 hours/week.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Asunta's Rate

$880/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support & Client Relations Specialist | Remote Admin Support/ Virtual Assistant

I am a customer support, virtual assistance, and administrative professional with over 6 years of experience supporting clients, executives, and business operations. In my current role at MoPhones Kenya, I handle 80–120 enquiries daily, make 50–80 outbound calls, and respond to digital enquiries under 3 minutes response rates. I resolve customer issues, manage follow-ups through phone, email, and WhatsApp, maintain records, prepare reports, and coordinate with relevant teams to ensure timely resolution. Previously, at Yusudi Limited, I supported client relations, onboarding, and retention, building strong client relationships through effective communication and consistent follow-up. At Strathmore & Ellis Consulting Ltd, I worked remotely as an Executive Partner/Virtual Assistant, supporting two Managing Partners with calendar management, scheduling meetings across different time zones, managing emails and business correspondence, preparing reports, coordinating meetings, arranging travel, and following up on action items. This experience strengthened my organisational skills, attention to detail, confidentiality, and ability to manage competing priorities independently. My key strengths include executive assistance, calendar and email management, meeting coordination, report preparation, document management, customer support, data entry, record keeping, and stakeholder communication. I am dependable, proactive, detail-oriented, and comfortable working remotely with minimal supervision. I am looking for opportunities where I can combine my virtual assistance, administrative, and customer service experience to help businesses stay organised, support their clients, and operate efficiently.

$5.5

Hourly Rate

$880

Monthly (Est.)

Full-Time

Availability

6 years

Experience

Jobs Done

Skills & Expertise

Data Visualization Digital Marketing Report Writing Customer Service Customer Support Virtual Assistant Calendar Management Administrative Support Email Management Meeting Scheduling

Languages

EnglishFilipino

Industries Supported

Hire Asunta for: VA for Agencies, VA for Startups, VA for E-commerce, VA for SaaS, VA for Retail

Client Reviews

💻

Justin Turner - 11 months ago

Software Dev Co

Quick learner and adapts to new tools fast. Highly recommended!

Frequently Asked Questions about Asunta W.

Can I interview Asunta before hiring?

Absolutely! You can request a video interview with Asunta before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Asunta work in?

Asunta is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Asunta work full-time and weekends?

Yes, Asunta is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Asunta use?

Asunta is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Asunta start?

Asunta can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Asunta sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Asunta to sign. This ensures your confidential business information stays protected.