Ivy M. - Customer Support | Communication, Issue Resolution & Customer Relations

Philippines

per hour

$960

per month

4.1(0 reviews)

Philippines

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed78 WPM

📶 Connection65 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Ivy

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Ivy M.

A Philippines-based customer support | communication, issue resolution & customer relations, Ivy combines 3 years of experience with a 4.1-star track record. Skilled in Customer Service and 2 other areas including Customer Support, Virtual Assistant. Hire Ivy at $6/hr or $960/mo for 160 hours.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Ivy's Rate

$960/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support | Communication, Issue Resolution & Customer Relations

Customer service professional with strong communication and problem-solving skills. I can help clients with customer support, email and chat communication, handling inquiries, and resolving issues while providing friendly and reliable service.

Hourly Rate

$960

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Virtual Assistant

Languages

EnglishFilipino

Industries Supported

Hire Ivy for: VA for SaaS, VA for E-commerce, VA for Retail

Client Reviews

🛡️

Patrick Green - 9 months ago

Insurance Agency

Handles sensitive data with care and professionalism. Excellent!

Frequently Asked Questions about Ivy M.

Can I interview Ivy before hiring?

Absolutely! You can request a video interview with Ivy before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Ivy work in?

Ivy is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Ivy work full-time and weekends?

Yes, Ivy is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Ivy use?

Ivy is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Ivy start?

Ivy can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Ivy sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Ivy to sign. This ensures your confidential business information stays protected.