Adaora L. - Customer Support / Customer Experience

Nigeria

$8.80

per hour

$1,408

per month

4.5(0 reviews)

Nigeria

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed77 WPM

📶 Connection41 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Adaora

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Adaora L.

A Nigeria-based customer support / customer experience, Adaora combines 2 years of experience with a 4.5-star track record. Skilled in Customer Service and 3 other areas including Microsoft Office, Time Management, Virtual Assistant. Hire Adaora at $8.8/hr or $1,408/mo for 160 hours.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Adaora's Rate

$1,408/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support / Customer Experience

I'm a Customer & Administrative Support Specialist with 2+ years of experience helping companies deliver fast, accurate, and reliable support across phone, email, and live chat. I specialize in being the first point of contact customers can trust; resolving inquiries, guiding users through account setup, and following up consistently until issues are fully closed out. In my most recent role, I drove a 20% increase in customer satisfaction, cut case processing time by 25%, and improved team productivity by 15% through disciplined KPI tracking. I'm HubSpot Service Hub certified and comfortable working across CRM systems like Salesforce and Zendesk, with strong organizational habits that keep customer records accurate and follow-ups on track. I pick up new tools quickly, communicate clearly in writing and on calls, and thrive in fast-paced remote environments where reliability matters as much as speed. I'm looking to bring that same consistency and care to a remote team that values getting things right the first time.

$8.80

Hourly Rate

$1,408

Monthly (Est.)

Full-Time

Availability

2 years

Experience

Jobs Done

Skills & Expertise

Customer Service Microsoft Office Time Management Virtual Assistant Calendar Management Administrative Support Google Workspace Microsoft Teams Phone and Email Support

Languages

EnglishFilipino

Industries Supported

Hire Adaora for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Law Firms, VA for Healthcare

Client Reviews

👩‍💼

Emily Rodriguez - 3 weeks ago

Creative Agency

Adaora exceeded all my expectations. Communication was always clear and timely.

Frequently Asked Questions about Adaora L.

Can I interview Adaora before hiring?

Absolutely! You can request a video interview with Adaora before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Adaora work in?

Adaora is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Adaora work full-time and weekends?

Yes, Adaora is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Adaora use?

Adaora is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Adaora start?

Adaora can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Adaora sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Adaora to sign. This ensures your confidential business information stays protected.