Victor O. - Customer Support & Customer Success | Virtual Assistant | Retention | Appointment setter

Nigeria

$6.60

per hour

$1,056

per month

4.5(0 reviews)

Nigeria

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed35 WPM

📶 Connection90 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Victor

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2
Request an interview
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3
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About Victor O.

A Nigeria-based customer support & customer success | virtual assistant | retention | appointment setter, Victor combines 3 years of experience with a 4.5-star track record. Skilled in Customer Support and 3 other areas including Virtual Assistant, Customer Retention, Administrative Support. Hire Victor at $6.6/hr or $1,056/mo for 160 hours.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Victor's Rate

$1,056/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support & Customer Success | Virtual Assistant | Retention | Appointment setter

I’m a customer-focused support professional with 3+ years of experience across fintech, banking, telecommunications, and subscription-based environments. I specialize in helping customers resolve issues quickly, communicating clearly, managing complaints and escalations, and creating positive customer experiences. My experience includes handling phone, email, and live chat support, customer retention, billing and subscription enquiries, technical coordination, CRM management, follow-ups, and administrative tasks. In my current role at Tizeti Network Limited, I support customers through service and billing issues, manage retention conversations, coordinate technical resolutions, handle retrieval and win-back activities, and maintain accurate customer records across CRM systems. I’m calm under pressure, empathetic, detail-oriented, and comfortable working with customers from different backgrounds. I also understand that good customer support is not just about answering questions, it is about listening carefully, taking ownership, communicating clearly, and making sure the customer knows what happens next. I’m available for remote Customer Support, Customer Success, Retention, Virtual Assistant, Administrative Support, and Customer Experience roles.

$6.60

Hourly Rate

$1,056

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Customer Support Virtual Assistant Customer Retention Administrative Support Appointment Setter

Languages

EnglishFilipino

Industries Supported

Hire Victor for: VA for Law Firms, VA for Healthcare, VA for Small Business, VA for E-commerce, VA for SaaS

Client Reviews

🛡️

Patrick Green - 9 months ago

Insurance Agency

Handles sensitive data with care and professionalism. Excellent!

Frequently Asked Questions about Victor O.

Can I interview Victor before hiring?

Absolutely! You can request a video interview with Victor before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Victor work in?

Victor is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Victor work full-time and weekends?

Yes, Victor is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Victor use?

Victor is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Victor start?

Victor can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Victor sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Victor to sign. This ensures your confidential business information stays protected.