Jumari A. - Customer Support Expert (Inbound and Outbound) - Manager

Philippines

$5.5

per hour

$880

per month

4.8(0 reviews)

Philippines

Member since April 2024

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed76 WPM

📶 Connection73 Mbps

✅ Success Rate100%

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Hours per Week

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About Jumari A.

Jumari works as a dedicated customer support expert (inbound and outbound) - manager with 8 years of professional experience. Jumari focuses on Social Media Management, Zendesk, Customer Service, Customer Support for clients worldwide. Available at $5.5 hourly ($880 monthly based on full-time hours).

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Jumari's Rate

$880/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support Expert (Inbound and Outbound) - Manager

Hi, I am an experienced BPO customer service representative and shift lead/manager with 8 years of experience managing and overseeing operations. As a Shift Manager, I developed a keen sense of responsibility and a deep understanding of how to manage time, resources, and personnel effectively. With the knowledge and experience I accumulated during these years of work, I can perform any task with any level of difficulty. I am excited to contribute my talents and proficiency in teamwork to your team efforts. As an engaging performer, my focus on building strong professional relationships has been a beneficial asset throughout my career. I was also a https://imacalmeniana.[hidden][hidden]e/

$5.5

Hourly Rate

$880

Monthly (Est.)

Full-Time

Availability

8 years

Experience

Jobs Done

Skills & Expertise

Social Media Management Zendesk Customer Service Customer Support Technical Support English Grammar Live Chat Operator Appointment Setting Microsoft Excel Chat Support

Languages

EnglishFilipino

Industries Supported

Hire Jumari for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for SaaS, VA for Retail

Client Reviews

👨‍⚕️

Daniel Harris - 5 months ago

Finance Solutions

Accurate, timely, and professional. Everything you want in a VA.

Portfolio

Frequently Asked Questions about Jumari A.

Can I interview Jumari before hiring?

Absolutely! You can request a video interview with Jumari before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Jumari work in?

Jumari is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Jumari work full-time and weekends?

Yes, Jumari is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Jumari use?

Jumari is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Jumari start?

Jumari can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Jumari sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Jumari to sign. This ensures your confidential business information stays protected.