Matthew E. - Customer Support Expert

Philippines

per hour

$1,120

per month

3.9(0 reviews)

Philippines

Member since June 2025

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed59 WPM

📶 Connection80 Mbps

✅ Success Rate98%

Meet Matthew

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Hourly Rate ($)

Hours per Week

How to Hire Matthew

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Matthew E.

With 3 years of hands-on experience, Matthew brings proven expertise as a customer support expert. Core competencies include Customer Support, Smart Phone/Tablet Apps, Analytics Sales. Rates: $7/hour or $1,120/month for dedicated support.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Matthew's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support Expert

With 3 years of BPO experience, I'm a customer support expert with strong English speaking skills, problem-solving abilities, and a proven track record of delivering exceptional customer experiences. I've successfully handled complex inquiries, provided personalized service, and driven customer satisfaction through proactive issue resolution and continuous improvement. I'm confident in my ability to drive customer loyalty and be a valuable asset to any team.

Hourly Rate

$1,120

Monthly (Est.)

Freelance

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Customer Support Smart Phone/Tablet Apps Analytics Sales

Languages

EnglishFilipino

Industries Supported

Hire Matthew for: VA for B2B, VA for SaaS, VA for Real Estate, VA for E-commerce, VA for Retail

Client Reviews

🛡️

Patrick Green - 9 months ago

Insurance Agency

Handles sensitive data with care and professionalism. Excellent!

Frequently Asked Questions about Matthew E.

Can I interview Matthew before hiring?

Absolutely! You can request a video interview with Matthew before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Matthew work in?

Matthew is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Matthew work full-time and weekends?

Yes, Matthew is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Matthew use?

Matthew is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Matthew start?

Matthew can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Matthew sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Matthew to sign. This ensures your confidential business information stays protected.