Sharon N. - Customer Support | Lead Generation.

Q: Can I interview Sharon before hiring?

Absolutely! You can request a video interview with Sharon before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Sharon work in?

Sharon is based in Kenya and can adjust their schedule to overlap with your business hours.

Q: Can Sharon work full-time and weekends?

Yes, Sharon is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Sharon use?

Sharon is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Sharon start?

Sharon can typically start within 24-48 hours after you finalize the contract.

Q: Does Sharon sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Sharon to sign.

Kenya

$12

per hour

$1,920

per month

4.8(0 reviews)

Kenya

Last active: recently

💻Technical Readiness

⌨️ Typing Speed30 WPM

📶 Connection63 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate99%

Meet Sharon

Hire Sharon

Make an offer.

Hourly Rate ($)

Hours per Week

How to Hire Sharon

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Sharon N.

With 5 years of hands-on experience, Sharon brings proven expertise as a customer support | lead generation.. Core competencies include Customer Service, Customer Support, Virtual Assistant, Administrative Support. Rates: $12/hour or $1,920/month for dedicated support.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Sharon's Rate

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support | Lead Generation.

Virtual Assistant | Customer Support & Lead Generation | Freshdesk · HubSpot · Zendesk · Apollo.io I'm a detail-oriented Virtual Assistant specializing in Customer Support and Lead Generation for SaaS and E-Commerce businesses. I help busy teams deliver faster responses, cleaner pipelines, and better client experiences — without the overhead of a full-time hire. My toolkit includes Freshdesk, HubSpot, Zendesk, Intercom, Apollo.io, and Hunter.io. I use the CARE framework to handle support tickets with empathy and precision, and I'm comfortable setting up automation rules, SLA configurations, and Knowledge Base articles from scratch. On the lead generation side, I build targeted prospect lists, verify emails, and run cold outreach sequences that get responses — not ignored. What I bring to your team: Ticket management & customer support (Freshdesk, Zendesk, Intercom) CRM setup & pipeline management (HubSpot) Prospecting & email outreach (Apollo.io, Hunter.io) Loom video updates for async communication Portfolio case studies: Ello App (SaaS EdTech) & Taskly (UK SaaS) I'm available for part-time or full-time remote roles and am committed to delivering quality work with clear communication every step of the way.

$12

Hourly Rate

$1,920

Monthly (Est.)

Full-Time

Availability

5 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Virtual Assistant Administrative Support Chat Support Lead Generation Email Support Executive Assistant Email Management Scheduling and Calendar Management

Languages

EnglishFilipino

Industries Supported

Hire Sharon for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Law Firms, VA for Healthcare

Client Reviews

👴

Robert Miller - 1 month ago

Global Imports

Fast, reliable, and always delivers quality work. Couldn't ask for more.

Frequently Asked Questions about Sharon N.

Can I interview Sharon before hiring?

Absolutely! You can request a video interview with Sharon before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Sharon work in?

Sharon is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Sharon work full-time and weekends?

Yes, Sharon is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Sharon use?

Sharon is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Sharon start?

Sharon can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Sharon sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Sharon to sign. This ensures your confidential business information stays protected.