Loveling A. - Customer Support & Onbboarding Specialist | Chat, Email, Phone | KYC Compliance & Verification

Nigeria

$5.15

per hour

$824

per month

4.7(0 reviews)

Nigeria

Member since August 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed43 WPM

📶 Connection55 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Loveling

1
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2
Request an interview
Meet in 15 minutes
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Weekly billing, cancel anytime

About Loveling A.

Loveling specializes in customer support & onbboarding specialist | chat, email, phone | kyc compliance & verification work, backed by 4 years in the field. Loveling handles Account Management and Customer Experience, plus Live Chat Operator and Administrative Support. Book Loveling for $5.15/hr - full-time monthly rate is $824.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Loveling's Rate

$824/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support & Onbboarding Specialist | Chat, Email, Phone | KYC Compliance & Verification

4 years in fintech, energy, and BPO, answering customer questions and closing gaps fast over chat. At Watu Credit I onboard 4,500+ customers a month at 98% KYC accuracy. At iSON Xperiences I ran 94.7% CSAT and 89.4% first contact resolution, cutting repeat contacts by 14%. At Sterling Oil I helped retain a ₦20 million account through a delivery dispute and pushed QA scores from 82.5% to 93.1%. I know how to read a chat conversation, spot what a customer actually needs, and move them toward a yes without sounding scripted. Comfortable in Zendesk, Freshdesk, Intercom, HubSpot, and Salesforce.

$5.15

Hourly Rate

$824

Monthly (Est.)

Full-Time

Availability

4 years

Experience

Jobs Done

Skills & Expertise

Account Management Customer Experience Live Chat Operator Administrative Support Process Improvement Customer Service Support Email Support Employee Onboarding Escalations Desk KPI Tracking

Languages

EnglishFilipino

Industries Supported

Hire Loveling for: VA for Law Firms, VA for Healthcare, VA for Small Business, VA for SaaS, VA for E-commerce

Client Reviews

🏛️

Ryan Collins - 1 year ago

Architecture Firm

Organized, punctual, and handles complex scheduling perfectly.

Frequently Asked Questions about Loveling A.

Can I interview Loveling before hiring?

Absolutely! You can request a video interview with Loveling before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Loveling work in?

Loveling is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Loveling work full-time and weekends?

Yes, Loveling is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Loveling use?

Loveling is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Loveling start?

Loveling can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Loveling sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Loveling to sign. This ensures your confidential business information stays protected.