Duane B. - Customer Support & Operations VA | Logistics, Admin & Email Support

Philippines

$10

per hour

$1,600

per month

4.7(0 reviews)

Philippines

Member since August 2024

Replies within a few days

💻Technical Readiness

⏱️ Response TimeReplies within a few days

⌨️ Typing Speed79 WPM

📶 Connection61 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Duane

1
Send a message
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2
Request an interview
Meet in 15 minutes
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Weekly billing, cancel anytime

About Duane B.

Duane specializes in customer support & operations va | logistics, admin & email support work, backed by 3 years in the field. Duane handles Linkedin and Microsoft, plus YouTube and Customer Service. Book Duane for $10/hr - full-time monthly rate is $1,600.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Duane's Rate

$1,600/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support & Operations VA | Logistics, Admin & Email Support

I’m a Customer Support & Operations VA with hands-on experience supporting international teams in fast-paced, customer-facing and logistics environments. My experience includes customer and merchant support, logistics coordination, shipment tracking, issue resolution, email communication, administrative support, reporting, and maintaining operational spreadsheets and trackers. I’ve worked with platforms and tools including Google Sheets, GoHighLevel, Ontraport, and shipping/support systems. In my previous role with UniUni, I handled time-sensitive logistics concerns, investigated delivery issues, documented cases, coordinated with different teams, and helped ensure customers and merchants received accurate and timely support. I’m comfortable managing multiple priorities while keeping details organized and following established processes. I also have experience in email marketing and CRM support, giving me a strong combination of customer communication, administrative, and technical skills. What sets me apart is that I don’t just focus on completing tasks—I focus on understanding the process behind them, identifying problems, and finding practical ways to keep work organized and moving forward. I’m dependable, detail-oriented, adaptable, and comfortable working independently with minimal supervision. I’m always willing to learn new tools and systems and take ownership of my responsibilities. If you’re looking for someone who can support your customers while also keeping the operational side of your business organized, I’d be happy to help.

$10

Hourly Rate

$1,600

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Linkedin Microsoft YouTube Customer Service Data Entry Virtual Assistant CRM English (US)Live Chat Operator Google Workspace

Languages

EnglishFilipino

Industries Supported

Hire Duane for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

👨‍🦱

James Wilson - 2 months ago

Real Estate Group

Great communication and solid work. Minor learning curve but overall excellent.

Frequently Asked Questions about Duane B.

Can I interview Duane before hiring?

Absolutely! You can request a video interview with Duane before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Duane work in?

Duane is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Duane work full-time and weekends?

Yes, Duane is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Duane use?

Duane is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Duane start?

Duane can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Duane sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Duane to sign. This ensures your confidential business information stays protected.