Udoh K. - Customer Support & Order Specialist | E-commerce Support, Virtual Assistant

Nigeria

per hour

$1,440

per month

4.4(0 reviews)

Nigeria

Member since October 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed61 WPM

📶 Connection38 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Udoh

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Request an interview
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About Udoh K.

With 1 years of hands-on experience, Udoh brings proven expertise as a customer support & order specialist | e-commerce support, virtual assistant . Core competencies include Social Media Management, Customer Service, Customer Support, Data Entry. Rates: $9/hour or $1,440/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Udoh's Rate

$1,440/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support & Order Specialist | E-commerce Support, Virtual Assistant

Customer Support & Order Specialist | Order Processing & E-commerce Support, Virtual assistant I help e-commerce and service businesses deliver great customer experiences — from first inquiry to final resolution. What I handle for you: • Customer inquiries via Email, Chat & Phone (customer-first approach) • Order processing, order acknowledgements & shipment updates • Tracking shipments, freight & coordinating with carriers/vendors • Handling pricing questions, returns, warranties & account issues • Accurate documentation of all customer interactions & orders • Inbox management, data entry & follow-ups using Google Workspace Tools: Google Workspace, Google Sheets, CRM platforms, Order Management systems, HubSpot (familiar), E-commerce platforms, AI tools for faster support. I am detail-oriented, organized, and dependable — I follow through on every request until resolved or properly escalated. I can learn your systems quickly (HubSpot, Adobe Commerce Cloud, etc.) Available for US CST hours (9 AM - 5 PM CST / 3 PM - 11 PM WAT). Let's make your customers happy! Keywords: Customer Support, Order Specialist, Shipping & Logistics, Returns & Warranty, Customer Service

Hourly Rate

$1,440

Monthly (Est.)

Freelance

Availability

1 years

Experience

Jobs Done

Skills & Expertise

Social Media Management Customer Service Customer Support Data Entry Virtual Assistant Administrative Support Executive Assistant

Languages

EnglishFilipino

Industries Supported

Hire Udoh for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for SaaS, VA for Retail

Client Reviews

🧑‍💻

Matthew Robinson - 6 months ago

Tech Consulting

Smart, efficient, and always goes the extra mile. Fantastic!

Portfolio

Frequently Asked Questions about Udoh K.

Can I interview Udoh before hiring?

Absolutely! You can request a video interview with Udoh before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Udoh work in?

Udoh is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Udoh work full-time and weekends?

Yes, Udoh is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Udoh use?

Udoh is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Udoh start?

Udoh can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Udoh sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Udoh to sign. This ensures your confidential business information stays protected.