Jamil F. - Customer Support Professional with Leadership Experience | Customer Retention Specialist

Philippines

per hour

$1,280

per month

4.8(0 reviews)

Philippines

Member since July 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed34 WPM

📶 Connection91 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Jamil

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Request an interview
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About Jamil F.

A Philippines-based customer support professional with leadership experience | customer retention specialist, Jamil combines 7 years of experience with a 4.8-star track record. Skilled in Customer Service and 3 other areas including Data Entry, Customer Retention, Canva. Hire Jamil at $8/hr or $1,280/mo for 160 hours.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Jamil's Rate

$1,280/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support Professional with Leadership Experience | Customer Retention Specialist

I'm a Results-driven Customer Support and Team Leadership professional with over 6 years of experience across customer service, retention, and process improvement. I bring hands-on expertise in resolving customer inquiries and account issues quickly and accurately, backed by three-plus years managing high-volume ticketing at an E-commerce industry before advancing to a leadership role, where I directed cross-functional teams, set performance metrics, and led quality assurance initiatives. Alongside this, I spent eight years as a Lead Trainer for the Philippine Red Cross - Davao City, building onboarding frameworks and training materials for volunteer teams — giving me strong skills in documentation, coaching, and clear communication. I'm proficient in Zendesk, Google Workspace, Trello, Canva, Microsoft tools and Slack, with a proven ability to stay organized, solve problems independently, and build genuine rapport with the people I support.

Hourly Rate

$1,280

Monthly (Est.)

Full-Time

Availability

7 years

Experience

Jobs Done

Skills & Expertise

Customer Service Data Entry Customer Retention Canva Team Leadership Team Management Quality Analyst

Languages

EnglishFilipino

Industries Supported

Hire Jamil for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

🧑‍💻

Matthew Robinson - 6 months ago

Tech Consulting

Smart, efficient, and always goes the extra mile. Fantastic!

Frequently Asked Questions about Jamil F.

Can I interview Jamil before hiring?

Absolutely! You can request a video interview with Jamil before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Jamil work in?

Jamil is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Jamil work full-time and weekends?

Yes, Jamil is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Jamil use?

Jamil is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Jamil start?

Jamil can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Jamil sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Jamil to sign. This ensures your confidential business information stays protected.