Ezeaka E. - Customer Support Representative | Appointment Setter (Telemarketer)

Nigeria

per hour

$480

per month

5.0(0 reviews)

Nigeria

Member since April 2026

Replies within a few days

💻Technical Readiness

⏱️ Response TimeReplies within a few days

⌨️ Typing Speed70 WPM

📶 Connection30 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Ezeaka

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About Ezeaka E.

A Nigeria-based customer support representative | appointment setter (telemarketer), Ezeaka combines 2 years of experience with a 5.0-star track record. Skilled in Call Center and 3 other areas including Customer Support, Data Entry, Email Handling. Hire Ezeaka at $3/hr or $480/mo for 160 hours.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Ezeaka's Rate

$480/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support Representative | Appointment Setter (Telemarketer)

Need someone who can professionally handle customer conversations, follow up with leads, and keep your calendar organized? That's exactly what I do. Hi, I'm Emmanuella. I specialize in Customer Support and Appointment Setting through phone, chat, and email. I have hands-on experience in outbound calling through a project-based campaign with a U.S. financial services company, where I made approximately 800 outbound calls in one week using Call Logic, following call scripts, engaging prospects professionally, and accurately logging call outcomes in the CRM. Alongside my outbound calling experience, I've worked in customer support, assisting customers through phone, email, and chat, resolving inquiries, maintaining accurate customer records, and ensuring every interaction is handled with professionalism and empathy. I believe great customer support and appointment setting are about more than answering questions or making calls. I focus on building professional, friendly conversations that help customers feel heard and prospects feel comfortable taking the next step. I'm comfortable using CRM systems, Call Logic, Google Workspace, Microsoft Office, and Google Calendar to stay organized, manage customer interactions, and keep accurate records. I'm easy to work with, I follow instructions well, and I care about getting things right the first time. I adapt quickly to new processes and enjoy being part of a team that values excellent customer experiences. If you're looking for someone who communicates professionally, follows through on tasks, and represents your business well with customers, I'd love the opportunity to support your team. Here's how I can support your business: Inbound & Outbound Customer Support (Phone, Email & Chat) Appointment Setting & Calendar Management Cold Calling & Telemarketing Lead Qualification & Follow-Up CRM Updates & Call Logging

Hourly Rate

$480

Monthly (Est.)

Full-Time

Availability

2 years

Experience

Jobs Done

Skills & Expertise

Call Center Customer Support Data Entry Email Handling Telephone Handling CRM Telemarketing Cold Calling Appointment Setting Lead Generation

Languages

EnglishFilipino

Industries Supported

Hire Ezeaka for: VA for Insurance, VA for Healthcare, VA for Finance, VA for SaaS, VA for Consultants

Client Reviews

👩‍💼

Emily Rodriguez - 3 weeks ago

Creative Agency

Ezeaka exceeded all my expectations. Communication was always clear and timely.

Frequently Asked Questions about Ezeaka E.

Can I interview Ezeaka before hiring?

Absolutely! You can request a video interview with Ezeaka before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Ezeaka work in?

Ezeaka is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Ezeaka work full-time and weekends?

Yes, Ezeaka is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Ezeaka use?

Ezeaka is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Ezeaka start?

Ezeaka can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Ezeaka sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Ezeaka to sign. This ensures your confidential business information stays protected.