Emegbo B. - Customer Support Representative | Calls, Text & Complaint Resolution

Nigeria

$8.80

per hour

$1,408

per month

4.4(0 reviews)

Nigeria

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed84 WPM

📶 Connection69 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Emegbo

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Emegbo B.

Looking for a reliable customer support representative | calls, text & complaint resolution? Emegbo has spent 3 years mastering this role. Day-to-day tasks span Communications, Customer Service, Customer Support, Data Entry. Start at $8.8 per hour, or $1,408 monthly for 40 hours/week.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Emegbo's Rate

$1,408/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support Representative | Calls, Text & Complaint Resolution

Customer support professional with nearly 3 years of experience handling 200+ daily phone and text interactions in high-volume environments. Skilled in resolving account and billing issues, de-escalating upset customers, and documenting interactions accurately in Salesforce and HubSpot. I once calmed a customer who'd refused to repay his loan after a harsh interaction with another agent, listening patiently until he cleared his debt and asked for me by name going forward. Fluent English, comfortable with US hours, and fully set up for remote work.

$8.80

Hourly Rate

$1,408

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Communications Customer Service Customer Support Data Entry Phone Support Telephone Handling Virtual Assistant HubSpot Appointment Setting

Languages

EnglishFilipino

Industries Supported

Hire Emegbo for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

👨‍🍳

Jason Wright - 8 months ago

Restaurant Group

Reliable, efficient, and always positive. A pleasure to work with.

Frequently Asked Questions about Emegbo B.

Can I interview Emegbo before hiring?

Absolutely! You can request a video interview with Emegbo before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Emegbo work in?

Emegbo is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Emegbo work full-time and weekends?

Yes, Emegbo is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Emegbo use?

Emegbo is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Emegbo start?

Emegbo can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Emegbo sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Emegbo to sign. This ensures your confidential business information stays protected.