Amarachi O. - Customer Support | SDR & Appointment Setting | Virtual Assistant

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Customer Support | SDR & Appointment Setting | Virtual Assistant

I’m a reliable and proactive professional with over 3 years of experience in customer support, sales development, cold calling, lead generation, appointment setting, and administrative support. I help businesses build strong customer relationships, keep daily operations organized, and turn conversations into meaningful results. My experience includes handling customer inquiries through phone, email, and chat, conducting outbound calls, qualifying leads, following up with prospects, booking appointments, managing customer records, and supporting email and calendar management. I’m comfortable communicating with U.S. and international customers, handling objections professionally, resolving customer concerns, and maintaining accurate CRM records. I have experience with tools such as Salesforce, HubSpot, Zoho CRM, GoHighLevel, Pipedrive, Apollo, Google Workspace, Microsoft Office, Slack, Zoom, and Calendly. What clients can expect from me is clear communication, attention to detail, consistent follow-up, adaptability, and a strong sense of responsibility. I’m a quick learner who takes feedback seriously, works well independently, and is committed to delivering quality work. Whether you need someone to support your customers, generate and qualify leads, book appointments, manage emails and calendars, or handle day-to-day administrative tasks, I’m ready to help your business run smoothly and grow.

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Hire Amarachi for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Agencies, VA for Startups