DELFINA K. - Customer Support Specialist | Client Experience

Kenya

$7.6

per hour

$1,216

per month

4.8(0 reviews)

Kenya

Member since September 2025

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed73 WPM

📶 Connection44 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire DELFINA

1
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About DELFINA K.

DELFINA works as a dedicated customer support specialist | client experience with 9 years of professional experience. DELFINA focuses on Communications, Customer Support, Phone Support, Virtual Assistant for clients worldwide. Available at $7.6 hourly ($1,216 monthly based on full-time hours).

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

DELFINA's Rate

$1,216/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support Specialist | Client Experience

Customer Support Specialist with 9+ years of experience in client communication, scheduling, follow-up and administration. Skilled at handling high-volume calls, emails and messages while keeping customers informed and supported. Experienced in managing 70–100 client bookings daily, maintaining accurate records and improving follow-through. Known for professionalism, problem-solving and creating a smooth customer experience while keeping business operations organized.

$7.6

Hourly Rate

$1,216

Monthly (Est.)

Full-Time

Availability

9 years

Experience

Jobs Done

Skills & Expertise

Communications Customer Support Phone Support Virtual Assistant Combinatorial Problem Solving Project Scheduling Event Planning Travel Planning Calendar Management Administrative Support

Languages

EnglishFilipino

Industries Supported

Hire DELFINA for: VA for Law Firms, VA for Healthcare, VA for Small Business, VA for E-commerce, VA for SaaS

Client Reviews

🎵

Brandon Perez - 11 months ago

Music Production

Creative and organized. Keeps our projects running smoothly.

Portfolio

Frequently Asked Questions about DELFINA K.

Can I interview DELFINA before hiring?

Absolutely! You can request a video interview with DELFINA before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does DELFINA work in?

DELFINA is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can DELFINA work full-time and weekends?

Yes, DELFINA is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does DELFINA use?

DELFINA is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can DELFINA start?

DELFINA can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does DELFINA sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to DELFINA to sign. This ensures your confidential business information stays protected.