Gloria - Customer Support Specialist | Customer Service Representative| CRM, Zendesk,| Live Chat Support

South Africa

per hour

$1,120

per month

4.7(0 reviews)

South Africa

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed85 WPM

📶 Connection40 Mbps

✅ Success Rate97%

Meet Gloria

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Hourly Rate ($)

Hours per Week

How to Hire Gloria

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Gloria

Gloria works as a dedicated customer support specialist | customer service representative| crm, zendesk,| live chat support with 5 years of professional experience. Gloria focuses on Customer Support, Live Chat Operator, Customer Service Support, Notion for clients worldwide. Available at $7 hourly ($1,120 monthly based on full-time hours).

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Gloria's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support Specialist | Customer Service Representative| CRM, Zendesk,| Live Chat Support

Customer-focused professional with 5+ years of experience supporting customers through phone and written communication, resolving enquiries, providing product information, scheduling appointments, documenting interactions, and following up to support customer engagement. Experienced in KPI-driven environments and quality-focused service operations.

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

5 years

Experience

Jobs Done

Skills & Expertise

Customer Support Live Chat Operator Customer Service Support Notion

Languages

EnglishFilipino

Industries Supported

Hire Gloria for: VA for SaaS, VA for E-commerce, VA for Retail

Client Reviews

📖

Christina Hill - 10 months ago

Educational Services

Patient and thorough. Gloria explains everything clearly.

Frequently Asked Questions about Gloria

Can I interview Gloria before hiring?

Absolutely! You can request a video interview with Gloria before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Gloria work in?

Gloria is based in South Africa and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Gloria work full-time and weekends?

Yes, Gloria is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Gloria use?

Gloria is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Gloria start?

Gloria can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Gloria sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Gloria to sign. This ensures your confidential business information stays protected.