Anna M. - Customer Support Specialist | E-commerce Support | Virtual Assistant | Email & Live Chat

Philippines

$5.50

per hour

$880

per month

4.7(0 reviews)

Philippines

Member since October 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed51 WPM

📶 Connection77 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Anna

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2
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Meet in 15 minutes
3
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About Anna M.

Looking for a reliable customer support specialist | e-commerce support | virtual assistant | email & live chat? Anna has spent 6 years mastering this role. Day-to-day tasks span Customer Service, Customer Support, Virtual Assistant, Chat Support. Start at $5.5 per hour, or $880 monthly for 40 hours/week.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Anna's Rate

$880/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support Specialist | E-commerce Support | Virtual Assistant | Email & Live Chat

I am a dedicated Customer Support and Virtual Assistant professional with 6 years of experience in customer service and 2 years of experience as a Trainer. I have experience handling customer inquiries through phone, email, and chat, resolving e-commerce and account-related concerns, and maintaining a high level of customer satisfaction. I am skilled in multitasking, problem-solving, communication, and attention to detail. I am adaptable, reliable, and eager to learn new tools and processes while contributing to a positive customer experience and the success of the company.

$5.50

Hourly Rate

$880

Monthly (Est.)

Part-Time

Availability

6 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Virtual Assistant Chat Support

Languages

EnglishFilipino

Industries Supported

Hire Anna for: VA for SaaS, VA for E-commerce, VA for Retail

Client Reviews

👧

Rachel Taylor - 4 months ago

Fashion Retail

Incredible attention to detail. Anna never misses a thing!

Frequently Asked Questions about Anna M.

Can I interview Anna before hiring?

Absolutely! You can request a video interview with Anna before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Anna work in?

Anna is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Anna work full-time and weekends?

Yes, Anna is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Anna use?

Anna is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Anna start?

Anna can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Anna sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Anna to sign. This ensures your confidential business information stays protected.