Julia m. - Customer Support Specialist for Startup CEOs | Email, Chat & Client Success Support

Philippines

$5.60

per hour

$896

per month

4.8(0 reviews)

Philippines

Member since May 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed77 WPM

📶 Connection61 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Julia

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2
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About Julia m.

A Philippines-based customer support specialist for startup ceos | email, chat & client success support, Julia combines 8 years of experience with a 4.8-star track record. Skilled in Customer Service and 2 other areas including Administrative Support, Executive Assistant. Hire Julia at $5.6/hr or $896/mo for 160 hours.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Julia's Rate

$896/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support Specialist for Startup CEOs | Email, Chat & Client Success Support

Hi, I’m Julia, a customer support specialist with experience handling customer concerns, resolving issues efficiently, and creating positive client experiences. I help startup CEOs stay focused on growing their business by managing customer communication professionally and proactively. I can support your business with: • Customer email support • Live chat support • Customer inquiry handling • Ticket management and escalation • CRM updates and customer records • Complaint resolution • Customer follow-ups • Process documentation • Administrative support I bring strong communication skills, problem-solving ability, attention to detail, and a customer-first mindset. I am committed to helping startup teams deliver excellent customer experiences while reducing operational stress for founders. Let’s connect if you need reliable customer support for your growing business.

$5.60

Hourly Rate

$896

Monthly (Est.)

Full-Time

Availability

8 years

Experience

Jobs Done

Skills & Expertise

Customer Service Administrative Support Executive Assistant

Languages

EnglishFilipino

Industries Supported

Hire Julia for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Law Firms, VA for Healthcare

Client Reviews

📷

Megan King - 8 months ago

Photography Studio

Julia keeps our schedules organized and clients happy. Amazing!

Frequently Asked Questions about Julia m.

Can I interview Julia before hiring?

Absolutely! You can request a video interview with Julia before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Julia work in?

Julia is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Julia work full-time and weekends?

Yes, Julia is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Julia use?

Julia is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Julia start?

Julia can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Julia sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Julia to sign. This ensures your confidential business information stays protected.