Everlyne K. - Customer support specialist /Ticketing, Email &Chat Support

Kenya

$5.50

per hour

$880

per month

4.5(0 reviews)

Kenya

Member since June 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed71 WPM

📶 Connection65 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Everlyne

1
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Everlyne K.

With 2 years of hands-on experience, Everlyne brings proven expertise as a customer support specialist /ticketing, email &chat support. Core competencies include Customer Service, Customer Support, Data Entry, Email Handling. Rates: $5.5/hour or $880/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Everlyne's Rate

$880/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer support specialist /Ticketing, Email &Chat Support

A dedicated Customer Support Specialist with 2 years of experience delivering responsive, professional service via email, and live chat Known for clear communication, attention to detail, and a commitment to resolving customer issues efficiently and with care. Proficient in Zendesk and Freshdesk, with hands-on experience managing support queues, tracking tickets, and maintaining thorough records to ensure seamless customer experiences. Combines strong problem-solving skills with a calm, methodical approach to turn challenges into positive outcomes. Passionate about building customer trust and contributing to a support function that goes beyond closing tickets, driving satisfaction and long-term loyalty.

$5.50

Hourly Rate

$880

Monthly (Est.)

Full-Time

Availability

2 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Data Entry Email Handling Virtual Assistant Combinatorial Problem Solving Live Chat Operator Email Communication High Ticket Sales Freshdesk

Languages

EnglishFilipino

Industries Supported

Hire Everlyne for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

👨‍🔧

Steven Walker - 7 months ago

Manufacturing Inc

Dependable and skilled. Has become an essential part of our team.

Portfolio

Frequently Asked Questions about Everlyne K.

Can I interview Everlyne before hiring?

Absolutely! You can request a video interview with Everlyne before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Everlyne work in?

Everlyne is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Everlyne work full-time and weekends?

Yes, Everlyne is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Everlyne use?

Everlyne is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Everlyne start?

Everlyne can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Everlyne sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Everlyne to sign. This ensures your confidential business information stays protected.