Regina W. - Customer Support Specialist | Virtual Assistant

Kenya

per hour

$1,120

per month

4.6(0 reviews)

Kenya

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed82 WPM

📶 Connection81 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Regina

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Regina W.

Regina works as a dedicated customer support specialist | virtual assistant with 3 years of professional experience. Regina focuses on Social Media Management, Communications, Customer Service, Customer Support for clients worldwide. Available at $7 hourly ($1,120 monthly based on full-time hours).

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Regina's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Support Specialist | Virtual Assistant

I’m a customer support and virtual assistant professional with over 3 years of experience helping customers, managing daily tasks, and supporting business operations. I have experience handling customer questions, complaints, orders, refunds, replacements, follow-ups, appointments, emails, and live chat. I’m comfortable using tools such as Zendesk, Gorgias, Shopify, HubSpot, Google Workspace, and Microsoft Office. I’m also experienced in CRM management, order tracking, documentation, data entry, scheduling, and maintaining accurate customer records. I’m a good communicator, organized, patient, and comfortable working in busy environments. I pay attention to details, learn new tools quickly, and always try to make the customer experience better. I’m looking for opportunities where I can use my customer service and administrative skills to support clients, solve problems, and help a business run smoothly.

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Social Media Management Communications Customer Service Customer Support Data Entry Virtual Assistant Real Estate Executive Assistant Scheduling and Calendar Management Google Calendar

Languages

EnglishFilipino

Industries Supported

Hire Regina for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for SaaS, VA for Retail

Client Reviews

📚

Jennifer Hall - 7 months ago

Publishing House

Excellent writing and editing skills. Regina is a true professional.

Portfolio

Frequently Asked Questions about Regina W.

Can I interview Regina before hiring?

Absolutely! You can request a video interview with Regina before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Regina work in?

Regina is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Regina work full-time and weekends?

Yes, Regina is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Regina use?

Regina is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Regina start?

Regina can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Regina sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Regina to sign. This ensures your confidential business information stays protected.