Edwin U. - Customer support specialist | Virtual Assistant

Philippines

$5.50

per hour

$880

per month

4.8(0 reviews)

Philippines

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed67 WPM

📶 Connection37 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Edwin

1
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2
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Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Edwin U.

A Philippines-based customer support specialist | virtual assistant , Edwin combines 6 years of experience with a 4.8-star track record. Skilled in Customer Service and 3 other areas including Helpdesk, Cold Calling, Information Security. Hire Edwin at $5.5/hr or $880/mo for 160 hours.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Edwin's Rate

$880/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer support specialist | Virtual Assistant

Customer support specialist with 5+ years across BPO, Virtual Assistant and E-commerce support environments in the Philippines, Nigeria, and Australia. Remote support for US and AU-based clients from Manila; daily in Salesforce, Zendesk, HubSpot, and GoHighLevel. Q4 2024 Top Performer at The Hour with 98% CSAT across 1,200+ customer interactions. MBA-credentialed. Seeking a senior Tier-2 support or Customer Success Associate role at a SaaS company.

$5.50

Hourly Rate

$880

Monthly (Est.)

Full-Time

Availability

6 years

Experience

Jobs Done

Skills & Expertise

Customer Service Helpdesk Cold Calling Information Security Data Entry Specialist CRM Management Workflow Automation

Languages

EnglishFilipino

Industries Supported

Hire Edwin for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

👨‍🍳

Jason Wright - 8 months ago

Restaurant Group

Reliable, efficient, and always positive. A pleasure to work with.

Portfolio

Frequently Asked Questions about Edwin U.

Can I interview Edwin before hiring?

Absolutely! You can request a video interview with Edwin before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Edwin work in?

Edwin is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Edwin work full-time and weekends?

Yes, Edwin is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Edwin use?

Edwin is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Edwin start?

Edwin can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Edwin sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Edwin to sign. This ensures your confidential business information stays protected.