Alice C. - customer Support Specialist

Kenya

$5.50

per hour

$880

per month

4.3(0 reviews)

Kenya

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed52 WPM

📶 Connection78 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Alice

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Alice C.

With 1 years of hands-on experience, Alice brings proven expertise as a customer support specialist. Core competencies include Customer Support, Data Entry, Customer Experience, Office Administration. Rates: $5.5/hour or $880/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Alice's Rate

$880/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

customer Support Specialist

Customer support and operations professional with 1+ years of specialised experience coordinating client enquiries, bookings, reservations and administrative activities within a fast-paced events environment. Experienced in managing customer interactions from initial enquiry through booking completion, resolving requests, coordinating schedules and maintaining accurate client and operational records across email, WhatsApp [hidden] telephone channels. Supported events involving 250–400 guests while maintaining 93%+ completion of client booking requirements, 91%+ follow-up coverage and 95%+ booking-record accuracy. Seeking to apply expertise in customer support and administrative coordination to a Customer Support, Client Success or Operations Coordinator role requiring proven success in client communication, booking management and remote service delivery.

$5.50

Hourly Rate

$880

Monthly (Est.)

Full-Time

Availability

1 years

Experience

Jobs Done

Skills & Expertise

Customer Support Data Entry Customer Experience Office Administration Email Management Scheduling and Calendar Management Operations Management Client Management Client Retention Client Communication

Languages

EnglishFilipino

Industries Supported

Hire Alice for: VA for Insurance, VA for Healthcare, VA for Finance, VA for SaaS, VA for Consultants

Client Reviews

🛡️

Patrick Green - 9 months ago

Insurance Agency

Handles sensitive data with care and professionalism. Excellent!

Frequently Asked Questions about Alice C.

Can I interview Alice before hiring?

Absolutely! You can request a video interview with Alice before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Alice work in?

Alice is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Alice work full-time and weekends?

Yes, Alice is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Alice use?

Alice is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Alice start?

Alice can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Alice sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Alice to sign. This ensures your confidential business information stays protected.